How to make Google behave: techniques for better results


To book a place on this course, please visit our website: or contact Christine Baker: Tel & Fax: 01969 625751, Email: [log in to unmask]


Venue: Room LG04, Learning Centre, University of Birmingham, Edgbaston, Birmingham (Google Map of venue location:

Date: Wednesday, 8 February, 2012 - 09:30 - 16:30


Course Outline: Having problems with Google? Fed up with it ignoring your search terms and giving you something completely different? Or confused by irrelevant tweets from complete strangers appearing in your results? Personalisation, localisation, social networks and semantic search are all being used by Google in an attempt to improve relevance but it can all go horribly wrong. Austria suddenly becomes Australia and Google decides that coots are really lions! Nevertheless, just one really good result in the top five is often enough to persuade us  to return to Google again and again. There are many tricks we can use to make Google return better results and this workshop will look in detail at the options that are currently available to us.


Topics will include:


You will have ample opportunity to experiment and try out the techniques for yourself and Karen will be on hand to help and advise you. Exercises are provided to help you test out the search features but you are free to explore and try out searches of your own.


Who should attend: This workshop is suitable for all levels of experience. The techniques and approaches covered can be applied to all subject areas.


Course Presenter: Karen Blakeman. Karen has worked in the information profession since 1978 and became a freelance consultant in 1989. She provides training and consultancy on social and collaborative web tools, and searching for and managing information resources. After graduating from Birmingham University with a degree in Biological Sciences she worked at the Colindale Central Public Health Laboratory. She then spent ten years in the pharmaceutical industry before moving to the international management consultancy group Strategic Planning Associates. Karen edits and publishes a monthly, electronic newsletter called Tales from the Terminal Room ( and her blog can be found at  She is an Honorary Fellow of CILIP (Chartered Institute of Library and Information Professionals) and a member of the Association of Independent Information Professionals (AIIP:


Costs (including lunch and refreshments): UKeiG members 180 + VAT at the current rate; others 220 + VAT at the current rate


Booking Form

You can complete a PDF booking form for this course and return it no later than seven days before the course date.

Christine Baker
Piglet Cottage
North Yorkshire

Tel & Fax: 01969 625751

Email: [log in to unmask]

Cheques should be made payable to UK eInformation Group


Online Booking

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Megan Roberts

UKeiG PR & Marketing


Skype: meganjayneroberts

Twitter: MeganJRoberts or ukeig



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Bookings: UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web site. All fees are payable in full prior to the date of the course. Cancellations received less than 7 working days before the start of the course will be subject to the full fee. For non-attendance at a course there will be no refunds and the full fee will be payable. Substitutions may be made at any time without additional cost.

UKeiG reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee. UKeiG reserves the right to make changes to the programme. UKeiG will not be liable for any consequential loss of travel or accommodation fees due to cancellation of the course.

A cancellation fee of 25.00 + VAT is payable.

Please specify any special dietary requirements.



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