Good afternoon

Further to earlier correspondence, just to confirm that access via all routes, including Shibboleth and Athens, should be working normally now. 

Many thanks to the customers who worked with us to resolve these initial issues today, and apologies for any inconvenience caused. Going forward, we are confident that the new viewer will provide an enhanced experience for MyiLibrary users.

If any user has ongoing access issues, please contact MyiLibrary support at [log in to unmask] and we will be happy to help.

Kind regards

Dan Breeze 
Sales Executive 
Coutts Information Services 

Tel: +44 (0)1425 485892 (Direct)
Tel: +44 (0)1425 471160 (Reception) 
Email    : [log in to unmask] 
Business Address:
Coutts Information Services Ltd., Avon House, Headlands Business Park, Ringwood, Hampshire, BH24 3PB. 
Registered Office:
Coutts Information Services Ltd., 5 New Street Square, London, EC4A 3TW. Registered in England and Wales No: 2574299; VAT No: 818302250.
Disclaimer:  The information contained in this message is confidential and is intended for the addressee only. If you have received this message in error or there are problems please notify the originator immediately. The unauthorised use, disclosure, copying, or alteration of this message is strictly forbidden. Coutts Information Services Limited will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any virus being passed on.

lis-e-resources is a UKSG list -
UKSG groups also available on Facebook and LinkedIn