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Good afternoon

Further to earlier correspondence, just to confirm that access via all routes, including Shibboleth and Athens, should be working normally now. 

Many thanks to the customers who worked with us to resolve these initial issues today, and apologies for any inconvenience caused. Going forward, we are confident that the new viewer will provide an enhanced experience for MyiLibrary users.

If any user has ongoing access issues, please contact MyiLibrary support at [log in to unmask] and we will be happy to help.

Kind regards

Dan Breeze 
Sales Executive 
Coutts Information Services 

Tel: +44 (0)1425 485892 (Direct)
Tel: +44 (0)1425 471160 (Reception) 
Email    : [log in to unmask] 
Internet: www.couttsinfo.com  
Business Address:
Coutts Information Services Ltd., Avon House, Headlands Business Park, Ringwood, Hampshire, BH24 3PB. 
Registered Office:
Coutts Information Services Ltd., 5 New Street Square, London, EC4A 3TW. Registered in England and Wales No: 2574299; VAT No: 818302250.
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