[log in to unmask]" type="cite">There's lots of convention, often becoming more stringent when money is involved. It probably should not be disproportionate to the value of the data - although some on this will probably disagree with that one I'm sure. I think you probably have more licence now than ever to make sure people are who they say they are. My only request would be that you open with the phrase 'in order to identify you' rather than 'for the purpose of data protection', which always sounds to me like a script rather than actual comprehension of the reasons for clear authentication. Ian -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Henley, Lee Sent: 29 November 2007 07:59 To: [log in to unmask] Subject: [data-protection] questions asked to confirm identify of caller Is there any guidance around that details questions to be put to telephone callers (to confirm their identity) prior to releasing any details over the phone? Regards Lee Henley ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving messages please send to the list owner [log in to unmask] Full help Desk - please email [log in to unmask] describing your needs To receive these emails in HTML format send the command: SET data-protection HTML to [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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petition:: Let's rebuild and refloat the Cutty Sark
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