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TRAINING END-USERS 1 March & 21 March, London (Two days separated) Many library and information workers are involved in training their end-users to use a variety of technology-based tools. Successful end-user training leads to an increase in the effective use of information within an organisation. It also means that end-users become more self reliant and improve their information skills. BENEFITS OF ATTENDING This highly practical workshop provides library and information workers with the skills they need to design and deliver successful end-user training. It is relevant to people who deliver training events lasting from 30 minutes to six hours to individuals or groups. Please bring along materials relating to your existing or future events BY THE END OF THE EVENT PARTICIPANTS WILL HAVE: · gained an understanding of the principles of designing successful training events · identified approaches to running successful training events · explored a range of strategies to ensure that their training events include a variety of interesting and memorable activities. WHO SHOULD ATTEND? This two-day workshop is designed for library and information staff involved in delivering or planning end-user training. It is relevant to staff working in a number of sectors e.g. workplace, company, school, academic, government or public libraries and information services. WORKSHOP LEADER: BARBARA ALLAN Barbara's background includes workplace and academic libraries. She is a senior lecturer at Hull University Business School where she is involved in information and ICT skills training. Barbara has written a number of books for Facet Publishing including Training skills for library and information staff, E-learning and training in library and information services, and Project management. PROGRAMME Day 1 9.15 Registration and coffee 9.45 Welcome and introduction Individual learning outcomes 10.00 Characteristics of effective end-user training sessions Individual learners and their learning styles o What motivates learners? o Honey and Mumford Model of Learning Styles Designing successful training sessions Training aims and outcomes 4MAT Method Use of different learning and teaching methods Working with technology (Coffee will be served at 11.15) 12.45 Lunch 1.45 Running training sessions Preparation including contingency planning Getting off to a good start Managing the session Assessing learning Closing the session Follow-up activities Setting up micro-teaching (Homework) (Tea will be served at 3.15) 4.30 Close Day 2 9.15 Regroup and coffee 9.45 Micro-teaching sessions (Coffee will be served at 11.15) 1.00 Lunch 2.00 Training end-users Questions arising from micro-teaching sessions Dealing with tricky situations Evaluating training sessions Action planning (Tea will be served at 3.15) 4.30 Close PLACES ARE LIMITED TO: 16 FEES: CILIP personal members: £400 plus VAT (£70) £470 CILIP institutional members: £500 plus VAT (£87.50) £587.50 Non members: £560 plus VAT (£98) £658 HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email [log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/2006/tl/Training+end+users+prog (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on TRAINING END-USERS, 1 March & 21 March, London (Two days separated) Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Email address: ________________________________ Tel___________________ Fax: __________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ * If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (Your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: Invoice Name________________________________________ Invoice Address_______________________________________ _____________________________________Postcode_________ Option 2: __ I enclose a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Institute may from time to time wish to send you information about other services or products it provides. CILIP reserves the right to alter details or to cancel this event should the need arise. CILIP has provision for those in wheelchairs. Induction loops are also available. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Jodie Angel Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training