They may have been made responsible for switching the lights off as BT goes over to "Silent running" at extreme depth to avoid detection by enemy warships and aircraft. Sorry, it was the word "Coastal" in your email address that got me on this tangent. -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Doug Colyer Sent: 10 February 2006 14:33 To: [log in to unmask] Subject: Re: [data-protection] BT SMS Self Service I know that this has been mentioned before, but surely someone from BT with responsibility for Data Protection issues subscribes to the list and would like to say something? anything? -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]]On Behalf Of Tim Trent Sent: 10 February 2006 14:24 To: [log in to unmask] Subject: Re: BT SMS Self Service This looks like the final response I am going to get from mine: BEGINS Thank you for your e-mail dated 10/2/06 in regards to the BT SMS Text service. Unfortunately I am unable to advise you of what time this is going to stop at and the only way to check this is by contacting the BT Text helpline number. 0800 077 771 Monday to Saturday 8am to 8pm I hope that this information is helpful and please accept my apologies for not being able to help you further on this occasion. However, if you should have any further queries please do not hesitate to contact us again via e-mail. ENDS I have responded, telling them that they are in a formal legal process, even if they do not recognise it, and reminding them that 5pm is the deadline for cessation of processing my data in this manner. And so another Friday rolls around. -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Ekin Caglar Sent: 10 February 2006 10:18 To: [log in to unmask] Subject: Re: [data-protection] BT SMS Self Service I gave up after their 3rd nonsense response! I don't have time to teach the ins and outs of the DPA to BT call centre staff! Ekin -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Tim Trent Sent: 10 February 2006 10:16 To: [log in to unmask] Subject: [data-protection] BT SMS Self Service Has anyone else's section 10 notice expired without any substantive reply from BT? I have been told that my "complaint has been passed to legal" but that is as far as it has gone so far. Mine expires at close of business today. I will send them a polite reminder by email explaining that they will be in default ;) Tim Trent - Consultant Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618 email: [log in to unmask] <blocked::mailto:[log in to unmask]> Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell, United Kingdom, RG12 1BP <blocked::http://www.marketingimprovement.com/> http://www.marketingimprovement.com Important: This mail contains proprietary information some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this email, please notify the author by replying to this email. if you are not the intended recipient you must not use, disclose, distribute, copy, print or rely on this email. If you are not the named recipient please notify us immediately. This email and any attachment(s) are believed to be virus-free, but it is the responsibility of the recipient to make all the necessary virus checks. 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