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Dear All, We've had the help of some volunteers recently, but we're now getting swamped with requests, and feel that we need to formalise this before agreeing to taken on any more. Has anyone got a policy they would be ready to share? Even if it takes the shape of just guidelines, this would be a great help. Thanks Michèle Losse Archives Royal Botanic Gardens, Kew Richmond Surrey TW9 3AE Tel: +44 (0)20-8332 5417 Fax: +44 (0)20-8332 5430 Email: [log in to unmask] Web: http://www.kew.org/library/