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Dear list members, I am sending this message on behalf of a colleague who would like to know whether any archive services have looked at the issue of searchroom annoucements or public annoucements generally and how these can be communicated to deaf of hard of hearing users. My colleague is thinking mostly about announcements such as last orders for documents, last call for copies, etc rather than evacuation procedures, which are already covered. However any advice, comments or experiences would be gratefully received. Please reply to me at [log in to unmask] and I will summarise responses to the list. Many thanks, Catherine Catherine Redfern Archive Inspection Officer The National Archives Kew, Richmond, Surrey TW9 4DU Tel: 020 8392 5330 x.2354 http://www.nationalarchives.gov.uk/services