We are now taking bookings for workshops from our 2001 programme: 

18		Advanced Supervisory Skills, London	
24		Effective Information Skills, Teaching and Learning for
Schools, London	
25		Information Auditing as a Management Process, London	
30		Presentation Skills, London	
31		Subject Guide to the Internet: Sources of Support for SMEs,
1		Boys and Reading: Meeting the Challenge, London	
6		Dealing with Difficult Users in Academic Libraries, London

7		Producing Effective Promotional Literature, London	
12		Guided Tour of the Internet, London	
13&14	Introduction to Management Skills, London	
15		Telephone Techniques, London	
27		Positive Approaches	to Negative Performance, London

For full programme details about any of the events above, or to receive your
free copy of the 2001 training directory, please call Professional
Development on 020 7255 0560, textphone 020 7255 0505 or email
[log in to unmask]

Philippa McGurk
Marketing Executive
The Library Association
7 Ridgmount Street
London, WC1E 7AE
Tel: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]