Just to update the list in case anyone else encounters the same issue,
the WebPA server in this case was not configured to make outgoing HTTP
requests using SSL (i.e. https) and hence was unable to communicate with
the VLE server to obtain the list of memberships and groups.
Stephen
On 07/12/2015 11:52, Dermody P.M. wrote:
> PHP logging was enabled but not pointing to anywhere, so I have configured it to write to the syslog. I've checked eventviewer and I can't see any PHP errors.
>
> Really need to get this working in the next week or 2. Is there a workaround where we could import groups/students manually into WebPA?
>
> Cheers
> Pete
>
> -----Original Message-----
> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers
> Sent: 02 December 2015 16:12
> To: [log in to unmask]
> Subject: Re: synching with WebPA [was issue with using WebPA]
>
> OK, so you are seeing an error message, that is helpful. Anything in
> the PHP error log on the WebPA server?
>
> Stephen
>
> On 02/12/2015 15:04, Dermody P.M. wrote:
>> This is the button and the error we get once clicked.
>>
>> Nothing seems to leave the server in terms of making a request to the VLE.
>>
>> Hope that makes sense.
>>
>> Pete
>>
>> -----Original Message-----
>> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers
>> Sent: 02 December 2015 14:53
>> To: [log in to unmask]
>> Subject: Re: synching with WebPA [was issue with using WebPA]
>>
>> Sorry, misunderstood that. What does happen when you click the button,
>>
>> anything? Can you send a screenshot of the button you are referring to?
>>
>> Stephen
>>
>> On 02/12/2015 14:47, Dermody P.M. wrote:
>>
>> > Hi Stephen,
>>
>> >
>>
>> > WireShark is on the WebPA server, and we are capturing the packets of
>> its NIC. When the button is clicked, no requests are leaving the
>> server, so the VLE doesn't get any requests.
>>
>> >
>>
>> > Pete
>>
>> >
>>
>> > -----Original Message-----
>>
>> > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers
>>
>> > Sent: 02 December 2015 14:37
>>
>> > To: [log in to unmask] <mailto:[log in to unmask]>
>>
>> > Subject: Re: synching with WebPA [was issue with using WebPA]
>>
>> >
>>
>> > On 02/12/2015 13:34, Dermody P.M. wrote:
>>
>> >> Hi all,
>>
>> >>
>>
>> >> We are having issues with synching too.
>>
>> >>
>>
>> >> 1. WebPA 2.0.0.11
>>
>> >>
>>
>> >> 2. LTI
>>
>> >>
>>
>> >> 3. Blackboard 9.1 Oct14 CU3
>>
>> >>
>>
>> >> We are trying to import the module groups by using the sync data
>>
>> >> feature, as some of them can have hundreds of students, and creating
>>
>> >> them manually is very time consuming.
>>
>> >>
>>
>> >> An ex colleague started setting up this service, and it has been left in
>>
>> >> limbo for a few months.
>>
>> >>
>>
>> >> We’ve installed WireShark on the server, and when we click the Sync
>>
>> >> button, there are no requests leaving the server??
>>
>> >
>>
>> > Do you see the request arriving on the server? Is any response being
>>
>> > sent, or is it just timing out?
>>
>> >
>>
>> > Stephen
>>
>> >
>>
>> >> -----Original Message-----
>>
>> >> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers
>>
>> >> Sent: 06 October 2015 11:03
>>
>> >> To: [log in to unmask] <mailto:[log in to unmask]>
>>
>> >> Subject: Re: synching with WebPA [was issue with using WebPA]
>>
>> >>
>>
>> >> Donna, "more recent" than what? I think it should be available for all
>>
>> >>
>>
>> >> releases of WebPA 2 using LTI. But if you can supply the information I
>>
>> >>
>>
>> >> requested in my previous reply I will try to provide more specific
>> advice.
>>
>> >>
>>
>> >> As a general note, for anyone seeking assistance from this list, it
>>
>> >>
>>
>> >> would be extremely helpful if you gave some background information to
>>
>> >>
>>
>> >> help those of us willing to offer help; for example:
>>
>> >>
>>
>> >> 1. Which version of WebPA are you using?
>>
>> >>
>>
>> >> 2. How are students logging into WebPA (e.g. directly with a username
>>
>> >>
>>
>> >> and password or via LTI)?
>>
>> >>
>>
>> >> 3. If using LTI what VLE/LMS are you using (including version and that
>>
>> >>
>>
>> >> of any LTI module being used if it is not part of the core product)?
>>
>> >>
>>
>> >> Without this information it is very difficult to diagnose any issues
>>
>> >>
>>
>> >> being reported.
>>
>> >>
>>
>> >> Stephen
>>
>> >>
>>
>> >> On 06/10/2015 10:26, Donna Hyland wrote:
>>
>> >>
>>
>> >> > Stephen
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > I want to include the sync tab to the interface under the
>>
>> >> administration functionality as in image attached. Is it a feature in a
>>
>> >> more recent version?
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > Donna
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > -----Original Message-----
>>
>> >>
>>
>> >> > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P
>> Vickers
>>
>> >>
>>
>> >> > Sent: 29 September 2015 16:56
>>
>> >>
>>
>> >> > To: [log in to unmask] <mailto:[log in to unmask]>
>> <mailto:[log in to unmask]>
>>
>> >>
>>
>> >> > Subject: Re: synching with WebPA [was issue with using WebPA]
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > Probably better to start a new thread for this as it seems quite
>>
>> >> unrelated - so I have changed the subject of this reply.
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > What are you trying to synch, and what are you wanting to synch
>> from?
>>
>> >>
>>
>> >> > Are you using LTI to connect with WebPA?
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > Stephen
>>
>> >>
>>
>> >> >
>>
>> >>
>>
>> >> > On 29/09/2015 16:52, Donna Hyland wrote:
>>
>> >>
>>
>> >> >> Dear all
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> May I add another query to this post. I am having difficulty
>>
>> >> sourcing the sync functionality on WebPA. Has anyone come across this
>>
>> >> issue before.
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> Donna
>>
>> >>
>>
>> >> >> Educational Developer
>>
>> >>
>>
>> >> >> Centre for Educational Development
>>
>> >>
>>
>> >> >> Student Guidance Centre
>>
>> >>
>>
>> >> >> Second Floor Rm. 2.026
>>
>> >>
>>
>> >> >> Queen's University Belfast
>>
>> >>
>>
>> >> >> BT7 1NN
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> 02890 973983- direct line
>>
>> >>
>>
>> >> >> 02890971447- CED office
>>
>> >>
>>
>> >> >> [log in to unmask] <mailto:[log in to unmask]>
>> <mailto:[log in to unmask]>
>>
>> >>
>>
>> >> >> ________________________________________
>>
>> >>
>>
>> >> >> From: WebPA [[log in to unmask]] on behalf of Tempest, Daniella
>>
>> >>
>>
>> >> >> [[log in to unmask]]
>>
>> >>
>>
>> >> >> Sent: 29 September 2015 16:18
>>
>> >>
>>
>> >> >> To: [log in to unmask] <mailto:[log in to unmask]>
>> <mailto:[log in to unmask]>
>>
>> >>
>>
>> >> >> Subject: Re: issue with using WebPA
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> Hi Stephen,
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> The problem we are currently having is that students can not
>> see the
>>
>> >>
>>
>> >> >> assessments that they have been set up for. When the students
>> navigate
>>
>> >>
>>
>> >> >> to the assessments page it says "You are not registered with
>> any peer
>>
>> >>
>>
>> >> >> assessments in this module at the moment². Have you come across
>> this
>>
>> >>
>>
>> >> >> problem before and know what may be causing this issue?
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> Kind Regards,
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> Daniella
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >> On 29/09/2015 10:03, "WebPA on behalf of Stephen P Vickers"
>>
>> >>
>>
>> >> >> <[log in to unmask] on behalf of [log in to unmask]
>>
>> >>
>> <mailto:[log in to unmask]@SPVSOFTWAREPRODUCTS.COM>>
>>
>> >> wrote:
>>
>> >>
>>
>> >> >>
>>
>> >>
>>
>> >> >>> What version are you using? What problems are you having?
>>
>> >>
>>
>> >> >>>
>>
>> >>
>>
>> >> >>> Stephen
>>
>> >>
>>
>> >> >>>
>>
>> >>
>>
>> >> >>> On 29/09/2015 09:19, Lisa Rowley wrote:
>>
>> >>
>>
>> >> >>>> Please can you assist, the lady who used to deal with this
>> has now
>>
>> >>
>>
>> >> >>>> left the University.
>>
>> >>
>>
>> >> >>>>
>>
>> >>
>>
>> >> >>>> We have been using WebPA and we are having some problems.
>> Are there
>>
>> >>
>>
>> >> >>>> any current known issues or is there an update required?
>>
>> >>
>>
>> >> >>>>
>>
>> >>
>>
>> >> >>>> Kind regards
>>
>> >>
>>
>> >> >>>> Lisa
>>
>> >>
>>
>> >> >>>>
>>
>> >>
>>
|