JiscMail Logo
Email discussion lists for the UK Education and Research communities

Help for TB-SUPPORT Archives


TB-SUPPORT Archives

TB-SUPPORT Archives


TB-SUPPORT@JISCMAIL.AC.UK


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

TB-SUPPORT Home

TB-SUPPORT Home

TB-SUPPORT  December 2018

TB-SUPPORT December 2018

Options

Subscribe or Unsubscribe

Subscribe or Unsubscribe

Log In

Log In

Get Password

Get Password

Subject:

Re: HC failures, DPM problem?

From:

Elena Korolkova <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 31 Dec 2018 14:23:09 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (167 lines)

There is also no problem with file transfers but 


2018-12-31 12:40:31	user.mixie:user.mixie.16590016._000001.myOutput.root	#316	TRANSFER_FAILED
TOOL ID	rucio-conveyor
SRC SITE	UKI-LT2-QMUL_SCRATCHDISK
SRC URL	srm://se03.esc.qmul.ac.uk:8444/srm/managerv2?SFN=/atlas/atlasscratchdisk/rucio/user/mixie/72/ec/user.mixie.16590016._000001.myOutput.root
DST SITE	UKI-LT2-RHUL_SCRATCHDISK
DST URL	srm://se2.ppgrid1.rhul.ac.uk:8446/srm/managerv2?SFN=/dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasscratchdisk/rucio/user/mixie/72/ec/user.mixie.16590016._000001.myOutput.root
TRANSFER ID	0cee1fc7-c12d-5435-85f8-dcb2549f5737
TRANSFER ENDPOINT	https://lcgfts3.gridpp.rl.ac.uk:8446
ERROR MSG	TRANSFER [2] DESTINATION SRM_PUTDONE Error on the surl srm://se2.ppgrid1.rhul.ac.uk/dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasscratchdisk/rucio/user/mixie/72/ec/user.mixie.16590016._000001.myOutput.root while putdone : [SE][PutDone][SRM_INVALID_PATH] No such file or directory (error 2 on storage050.ppgrid1.rhul.ac.uk)
ACTIVITY	User Subscriptions
FILE SIZE	6542955 bytes
DURATION	4 s


2018-12-31 13:15:18	user.flegger:NTUP_SMWZ.00994158._000002.UKI-LT2-RHUL.root.1	#96	TRANSFER_FAILED
TOOL ID	rucio-conveyor
SRC SITE	UKI-LT2-RHUL_DATADISK
SRC URL	srm://se2.ppgrid1.rhul.ac.uk:8446/srm/managerv2?SFN=/dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/user/flegger/ee/fd/NTUP_SMWZ.00994158._000002.UKI-LT2-RHUL.root.1
DST SITE	NET2_DATADISK
DST URL	gsiftp://atlas-gridftp.bu.edu:2811/gpfs1/atlasdatadisk/rucio/user/flegger/ee/fd/NTUP_SMWZ.00994158._000002.UKI-LT2-RHUL.root.1
TRANSFER ID	e6df1818-0baf-5450-aa39-099346406718
TRANSFER ENDPOINT	https://fts.usatlas.bnl.gov:8446
ERROR MSG	SOURCE [2] Error reported from srm_ifce : 2 [SE][Ls][SRM_INVALID_PATH] No such file or directory
ACTIVITY	Data rebalancing
FILE SIZE	2990351558 bytes
DURATION	0 s


Perhaps it can help.

Elena

On 31 Dec 2018, at 12:38, George, Simon <[log in to unmask]> wrote:

> Thanks Elena.
> 
> 
> [root@se2 ~]# dpns-ls -l /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1
> -rw-rw-r--   1 1261     108               371314975 Jul 06  2015 /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1
> 
> 
> I found the file on pool node
> storage045: /raid/dpmfs/atlas/2015-07-06/AOD.05536542._000001.pool.root.1.163198364.0
> 
> [root@storage045(ppgrid1) ~]# ls -l /raid/dpmfs/atlas/2015-07-06/AOD.05536542._000001.pool.root.1.163198364.0
> -rw-rw-r-- 1 dpmmgr dpmmgr 371314975 Jul  6  2015 /raid/dpmfs/atlas/2015-07-06/AOD.05536542._000001.pool.root.1.163198364.0
> 
> /var/log/xrootd/disk/xrootd.log has many of these:
> 
> 181231 11:52:49 16324 ofs_open: platl017.100067:25@[::10.141.0.125] Unable to open /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1; permission denied
> 
> More context of xrootd log:
> 181231 03:30:16 16324 XrootdXeq: platl017.32294:25@node134 pvt IPv4 login as /DC
> =ch/DC=cern/OU=Organic Units/OU=Users/CN=atlpilo2/CN=531497/CN=Robot: ATLAS Pilo
> t2
> 181231 03:30:16 16324 platl017.32294:25@node134 ofs_open: 0-600 fn=/dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1
> 181231 03:30:16 16324 dpmdiskacc_Access: Disk server hostname storage045.ppgrid1.rhul.ac.uk not matched to this host.
> 181231 03:30:16 16324 ofs_open: platl017.32294:25@node134 Unable to open /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1; permission denied
> 181231 03:30:16 16324 platl017.32294:25@node134 ofs_close: use=0 fn=dummy
> 181231 03:30:17 16324 XrootdXeq: platl017.32294:25@node134 disc 0:00:01
> 
> (my highlighting)
> 
> But is it storage045!
> 
> [root@storage045(ppgrid1) ~]# hostname        
> storage045.ppgrid1.rhul.ac.uk
> [root@storage045(ppgrid1) ~]# grep $(hostname) /etc/hosts
> 134.219.225.232         storage045.ppgrid1.rhul.ac.uk storage045.ppgrid1
> [root@storage045(ppgrid1) ~]# host $(hostname)
> storage045.ppgrid1.rhul.ac.uk has address 134.219.225.232
> [root@storage045(ppgrid1) ~]# host 134.219.225.232
> 232.225.219.134.in-addr.arpa domain name pointer storage045.ppgrid1.rhul.ac.uk.
> 
> [root@storage045(ppgrid1) ~]# ifconfig p2p1.2
> p2p1.2    Link encap:Ethernet  HWaddr A0:36:9F:2C:8F:7C  
>           inet addr:134.219.225.232  Bcast:134.219.225.255  Mask:255.255.255.0
>           inet6 addr: fe80::a236:9fff:fe2c:8f7c/64 Scope:Link
>           UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
>           RX packets:380221630 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:266028510 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 txqueuelen:0 
>           RX bytes:3500942446699 (3.1 TiB)  TX bytes:399922990727 (372.4 GiB)
> 
> Anyone know what this means?
> 
> 
> 
> 
> 
> 
> From: Testbed Support for GridPP member institutes <[log in to unmask]> on behalf of Elena Korolkova <[log in to unmask]>
> Sent: 30 December 2018 22:23
> To: [log in to unmask]
> Subject: Re: HC failures, DPM problem?
>  
> Hi Simon,
> 
> there are failed (68)  and  finished (25) jobs during last 12 h.  
> 
> there is a problem  to open a file:
> 
> https://aipanda167.cern.ch/media/filebrowser/a84d70c5-5eb3-4dc4-a879-545f6a656734/user.gangarbt/tarball_PandaJob_4196806388_ANALY_RHUL_SL6/athena_stdout.txt
>  ERROR   [ERROR] Server responded with an error: [3010] Unable to open /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1; permission denied.
> 
> Could you please check permissions for other files as well.
> 
> Elena
> 
> 
> 
> 
> 
> 
> 
> On 30 Dec 2018, at 18:54, Jeremy Coles <[log in to unmask]> wrote:
> 
> > Hi Simon,
> > 
> > No immediate technical suggestions from me, but (since limited numbers of people are online presently and it could be a HC issue) you could also seek help from:
> > 
> >> ATLAS UK Cloud Support <[log in to unmask]>
> > 
> > or
> > 
> >> "atlas-adc-hammercloud-support (ATLAS ADC HammerCloud Support)" <[log in to unmask]>
> > 
> > Best regards,
> > Jeremy
> > 
> > 
> > 
> > 
> >> On 30 Dec 2018, at 16:53, George, Simon <[log in to unmask]> wrote:
> >> 
> >> If anyone is working at the moment, I'd appreciate some help.
> >> I found that ANALY_RHUL_SL6 is blacklisted due to HC test failures:
> >> http://hammercloud.cern.ch/hc/app/atlas/siteoverview/?site=UKI-LT2-RHUL&startTime=2018-12-17&endTime=2018-12-31&templateType=isGolden
> >> The site was down for a few days before xmas due to a PDU problem taking down a critical network switch which put several key servers offline (various lessons being learned...) 
> >> Since coming back up everything looks to be up from my side but HC says otherwise. It looks like a problem with DPM but I cannot find what is wrong, all the services are running, just some actions fail. When I try by hand to retrieve a file via webdav that an HC test failed to access, I could download it no problem.
> >> Any suggestions please, what would be worth checking?
> >> Thanks,
> >> Simon
> >> 
> >> To unsubscribe from the TB-SUPPORT list, click the following link:
> >> https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1
> > 
> > 
> > To unsubscribe from the TB-SUPPORT list, click the following link:
> > https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1
> > 
> 
> ########################################################################
> 
> To unsubscribe from the TB-SUPPORT list, click the following link:
> https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1
> 
> To unsubscribe from the TB-SUPPORT list, click the following link:
> https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1

########################################################################

To unsubscribe from the TB-SUPPORT list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1

Top of Message | Previous Page | Permalink

JiscMail Tools


RSS Feeds and Sharing


Advanced Options


Archives

January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
January 2003
December 2002
November 2002
October 2002
September 2002
August 2002
July 2002
June 2002
May 2002
April 2002
March 2002
February 2002
January 2002


JiscMail is a Jisc service.

View our service policies at https://www.jiscmail.ac.uk/policyandsecurity/ and Jisc's privacy policy at https://www.jisc.ac.uk/website/privacy-notice

Secured by F-Secure Anti-Virus CataList Email List Search Powered by the LISTSERV Email List Manager