Hello all,
We're half way through the year, and Summer is in full swing. I don't
know about you guys but I'm thinking about moving my office to our
machine room. The hearing damage will be worth finally being cool.
It's the first Monday of the month, so here's a look at all the tickets
(although I did skim over the IPv6 ones again).
33 Open UK Tickets this month.
IPv6 Tickets (14)
SUSSEX: https://ggus.eu/?mode=ticket_info&ticket_id=131617
RALPP: https://ggus.eu/?mode=ticket_info&ticket_id=131616
OXFORD: https://ggus.eu/?mode=ticket_info&ticket_id=131615
CAMBRIDGE: https://ggus.eu/?mode=ticket_info&ticket_id=131614
BRISTOL: https://ggus.eu/?mode=ticket_info&ticket_id=131613
BIRMINGHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131612
GLASGOW: https://ggus.eu/?mode=ticket_info&ticket_id=131611
ECDF: https://ggus.eu/?mode=ticket_info&ticket_id=131610
DURHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131609
SHEFFIELD: https://ggus.eu/?mode=ticket_info&ticket_id=131608
MANCHESTER: https://ggus.eu/?mode=ticket_info&ticket_id=131607
LIVERPOOL: https://ggus.eu/?mode=ticket_info&ticket_id=131606
UCL: https://ggus.eu/?mode=ticket_info&ticket_id=131604
RHUL: https://ggus.eu/?mode=ticket_info&ticket_id=131603
Oxford, Bristol, Sheffield, UCL and maybe Glasgow's tickets are all a
little stale. The RALPP, Manchester and RHUL tickets really need an
update due to various reasons.
Regular Tickets.
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=135618 (11/6)
CMS SAM test stageout failure. Last update from Friday things are
waiting for the site-local-config to be changed, which is in hand. In
progress (29/6)
https://ggus.eu/?mode=ticket_info&ticket_id=134820 (29/4)
CMS DDM quota ticket - after a long while CMS provided some feedback as
to what they would like their quotas adjusted to. After this is done
then hopefuly this ticket can be closed. In progress (26/6)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17)
The "atlas http SAM test" ticket soon to be rendered moot by the
deployment of EOS at the site. The ticket could do with a progress
update, in part to see if you need atlas to do anything. On hold (23/4)
GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=134689 (23/4)
Perfsonar upgrade ticket. 4.1 is due out this quarter I believe, so the
anointed time to upgrade will soon be upon you. On hold (24/4)
https://ggus.eu/?mode=ticket_info&ticket_id=135621 (12/6)
Atlas deletion errors, much discussed. I agree that the site cannot do
much, we'll need to keep pressure on the VO to fix things. In progress
(21/6)
ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=135404 (30/5)
Low availability ROD ticket. The last week's looking green, so it's just
a waiting game. On hold (28/6)
DURHAM
https://ggus.eu/?mode=ticket_info&ticket_id=134687 (23/4)
Request to upgrade the perfsonar host to Centos 7. Set in progress but
no news on this for a while. Could do with an update (even if it's just
to take the Glasgow-stance). In progress (30/4)
SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=134947 (4/5)
Atlas transfers timing out. I believe Elena rolled out the gSOAP fix for
the original issue, so it looks like a fresh cause of errors has popped
up - checking the monitoring they're still there at at a rate of a few
hundred a day. Reopened (11/6)
https://ggus.eu/?mode=ticket_info&ticket_id=135851 (28/6)
T2K having trouble downloading files from Sheffield. It turns out that
the files have disappeared from the site. The VO has offered to close
the ticket, but it's a good idea to suggest that they delete these
entries from their LFC first (if they haven't already). In progress (30/6)
LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=135852 (29/6)
A ticket assigned on Friday, atlas complaining that deletions aren't
working. I suspect a fallen over httpd daemon. Assigned (29/6)
UCL
https://ggus.eu/?mode=ticket_info&ticket_id=134686 (23/4)
I am once again regretting not spinning these off into their own list -
another request to upgrade the site perfsonar hosts. No news since it
since the ticket was acknowledged. On hold (23/4)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=134573 (17/4)
CMS request to install Singularity, on hold until the site's C7 upgrade.
On hold (17/4)
https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1)
CMS spotting APEL problems. The ticket's been quiet for a bit, is there
a conversation with the APEL devs happening along a different channel?
In progress (10/5)
BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=135871 (1/7)
LHCB have noticed a black hole node gobbling up pilots at Brunel.
Assigned (1/7)
https://ggus.eu/?mode=ticket_info&ticket_id=133956 (9/3)
CMS xroot config ticket. CMS would like to know if there's any progress?
In progress (15/6)
100IT
https://ggus.eu/?mode=ticket_info&ticket_id=135786 (22/6)
A simple availability ticket, made a bit horrid by all the auto-replies
from the 100IT helpdesk system. On hold (28/6)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=134685 (23/4)
The last of the requests to upgrade the perfsonar hosts. Last update was
positive. In progress (11/6)
https://ggus.eu/?mode=ticket_info&ticket_id=135822 (26/6)
CMS jobs seeing file read problems. Quite a complex issue, but it looks
to be a problem with singularity and bind paths - a corresponding
singularity issue has been opened
(https://github.com/singularityware/singularity/issues/1707). In
progress (29/6)
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
The new oldest ticket, this ROD ticket for ECHO was waiting on the tests
to be fixed. As seen in the now solved
https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026 it
looks like things should work (or at least be able to be made to work).
But it requires some setup at the site tweaking the SE_PATH, this is
underway. Reopened (28/6)
And that's all folks. Catch you all tomorrow, if I haven't finally melted.
Cheers,
Matt
########################################################################
To unsubscribe from the TB-SUPPORT list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1
|