JiscMail Logo
Email discussion lists for the UK Education and Research communities

Help for TB-SUPPORT Archives


TB-SUPPORT Archives

TB-SUPPORT Archives


TB-SUPPORT@JISCMAIL.AC.UK


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

TB-SUPPORT Home

TB-SUPPORT Home

TB-SUPPORT  July 2018

TB-SUPPORT July 2018

Options

Subscribe or Unsubscribe

Subscribe or Unsubscribe

Log In

Log In

Get Password

Get Password

Subject:

Tickets for the 3rd of July

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 2 Jul 2018 16:29:50 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (147 lines)

Hello all,
We're half way through the year, and Summer is in full swing. I don't 
know about you guys but I'm thinking about moving my office to our 
machine room. The hearing damage will be worth finally being cool.

It's the first Monday of the month, so here's a look at all the tickets 
(although I did skim over the IPv6 ones again).

33 Open UK Tickets this month.

IPv6 Tickets (14)
SUSSEX: https://ggus.eu/?mode=ticket_info&ticket_id=131617
RALPP: https://ggus.eu/?mode=ticket_info&ticket_id=131616
OXFORD: https://ggus.eu/?mode=ticket_info&ticket_id=131615
CAMBRIDGE: https://ggus.eu/?mode=ticket_info&ticket_id=131614
BRISTOL: https://ggus.eu/?mode=ticket_info&ticket_id=131613
BIRMINGHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131612
GLASGOW: https://ggus.eu/?mode=ticket_info&ticket_id=131611
ECDF: https://ggus.eu/?mode=ticket_info&ticket_id=131610
DURHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131609
SHEFFIELD: https://ggus.eu/?mode=ticket_info&ticket_id=131608
MANCHESTER: https://ggus.eu/?mode=ticket_info&ticket_id=131607
LIVERPOOL: https://ggus.eu/?mode=ticket_info&ticket_id=131606
UCL: https://ggus.eu/?mode=ticket_info&ticket_id=131604
RHUL: https://ggus.eu/?mode=ticket_info&ticket_id=131603

Oxford, Bristol, Sheffield, UCL and maybe Glasgow's tickets are all a 
little stale. The RALPP, Manchester and RHUL tickets really need an 
update due to various reasons.

Regular Tickets.

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=135618 (11/6)
CMS SAM test stageout failure. Last update from Friday things are 
waiting for the site-local-config to be changed, which is in hand. In 
progress (29/6)

https://ggus.eu/?mode=ticket_info&ticket_id=134820 (29/4)
CMS DDM quota ticket - after a long while CMS provided some feedback as 
to what they would like their quotas adjusted to. After this is done 
then hopefuly this ticket can be closed. In progress (26/6)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17)
The "atlas http SAM test" ticket soon to be rendered moot by the 
deployment of EOS at the site. The ticket could do with a progress 
update, in part to see if you need atlas to do anything. On hold (23/4)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=134689 (23/4)
Perfsonar upgrade ticket. 4.1 is due out this quarter I believe, so the 
anointed time to upgrade will soon be upon you. On hold (24/4)

https://ggus.eu/?mode=ticket_info&ticket_id=135621 (12/6)
Atlas deletion errors, much discussed. I agree that the site cannot do 
much, we'll need to keep pressure on the VO to fix things. In progress 
(21/6)

ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=135404 (30/5)
Low availability ROD ticket. The last week's looking green, so it's just 
a waiting game. On hold (28/6)

DURHAM
https://ggus.eu/?mode=ticket_info&ticket_id=134687 (23/4)
Request to upgrade the perfsonar host to Centos 7. Set in progress but 
no news on this for a while. Could do with an update (even if it's just 
to take the Glasgow-stance). In progress (30/4)

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=134947 (4/5)
Atlas transfers timing out. I believe Elena rolled out the gSOAP fix for 
the original issue, so it looks like a fresh cause of errors has popped 
up - checking the monitoring they're still there at at a rate of a few 
hundred a day. Reopened (11/6)

https://ggus.eu/?mode=ticket_info&ticket_id=135851 (28/6)
T2K having trouble downloading files from Sheffield. It turns out that 
the files have disappeared from the site. The VO has offered to close 
the ticket, but it's a good idea to suggest that they delete these 
entries from their LFC first (if they haven't already). In progress (30/6)

LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=135852 (29/6)
A ticket assigned on Friday, atlas complaining that deletions aren't 
working. I suspect a fallen over httpd daemon. Assigned (29/6)

UCL
https://ggus.eu/?mode=ticket_info&ticket_id=134686 (23/4)
I am once again regretting not spinning these off into their own list - 
another request to upgrade the site perfsonar hosts. No news since it 
since the ticket was acknowledged. On hold (23/4)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=134573 (17/4)
CMS request to install Singularity, on hold until the site's C7 upgrade. 
On hold (17/4)

https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1)
CMS spotting APEL problems. The ticket's been quiet for a bit, is there 
a conversation with the APEL devs happening along a different channel? 
In progress (10/5)

BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=135871 (1/7)
LHCB have noticed a black hole node gobbling up pilots at Brunel. 
Assigned (1/7)

https://ggus.eu/?mode=ticket_info&ticket_id=133956 (9/3)
CMS xroot config ticket. CMS would like to know if there's any progress? 
In progress (15/6)

100IT
https://ggus.eu/?mode=ticket_info&ticket_id=135786 (22/6)
A simple availability ticket, made a bit horrid by all the auto-replies 
from the 100IT helpdesk system. On hold (28/6)

TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=134685 (23/4)
The last of the requests to upgrade the perfsonar hosts. Last update was 
positive. In progress (11/6)

https://ggus.eu/?mode=ticket_info&ticket_id=135822 (26/6)
CMS jobs seeing file read problems. Quite a complex issue, but it looks 
to be a problem with singularity and bind paths - a corresponding 
singularity issue has been opened 
(https://github.com/singularityware/singularity/issues/1707). In 
progress (29/6)

https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
The new oldest ticket, this ROD ticket for ECHO was waiting on the tests 
to be fixed. As seen in the now solved 
https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026 it 
looks like things should work (or at least be able to be made to work). 
But it requires some setup at the site tweaking the SE_PATH, this is 
underway. Reopened (28/6)

And that's all folks. Catch you all tomorrow, if I haven't finally melted.

Cheers,
Matt

########################################################################

To unsubscribe from the TB-SUPPORT list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=TB-SUPPORT&A=1

Top of Message | Previous Page | Permalink

JiscMail Tools


RSS Feeds and Sharing


Advanced Options


Archives

November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003
October 2003
September 2003
August 2003
July 2003
June 2003
May 2003
April 2003
March 2003
February 2003
January 2003
December 2002
November 2002
October 2002
September 2002
August 2002
July 2002
June 2002
May 2002
April 2002
March 2002
February 2002
January 2002


JiscMail is a Jisc service.

View our service policies at https://www.jiscmail.ac.uk/policyandsecurity/ and Jisc's privacy policy at https://www.jisc.ac.uk/website/privacy-notice

Secured by F-Secure Anti-Virus CataList Email List Search Powered by the LISTSERV Email List Manager