KNOWLEDGE MANAGEMENT & KNOWLEDGE MAPPING

Following the success of Knowledge Management, Aslib is pleased to
announce a new seminar:

KNOWLEDGE MAPPING

25 March 1999, 20 October 1999

WHY YOU SHOULD ATTEND:
One of the key initiatives that emerges from a Knowledge Management
programme is typically a form of knowledge mapping, including the
development of an inventory.  Such an initiative requires the expertise
of Library and Information Professionals - in some instances they will
be expected to take the lead role.  This one day seminar will clarify
this complex subject and provide clear foundations for how to proceed.

PROGRAMME FEATURES
Knowledge Management - the context
- Key initiatives for a Knowledge Mapping programme
- The value proposition

Preparing the ground for Knowledge Mapping
- Understanding the organisational context
- Exploring the scope and the benefits
- Defining practical objectives and time frames
- Preparing and promoting the Action Plan

The Toolkit: templates, technologies and techniques
- Collecting mechanisms
- Distribution tools such as Intranets and groupware
- Search and research tools such as intelligent agents
- International developments for Web based documents

Learning through discovery: the management process
- Operating guidelines
- Implementation issues and project management

Illustrations: how some organisations are using the tools

Syndicate session

BY THE END OF THE DAY, DELEGATES WILL HAVE:
- an appreciation of where knowledge mapping fits into the broader
context of knowledge management
- an assessment of the technology and tools currently available to
support knowledge mapping
- an understanding of the management process for conducting a knowledge
audit and developing a knowledge inventory
- an appraisal of how best to take these ideas forward



KNOWLEDGE MANAGEMENT

What is it?
How do you implement Knowledge Management?
How does it differ from Information Management?

26 February 1999, 7 October 1999

PROGRAMME FEATURES

WHAT'S NEW?
Knowledge Management is implicit in organisation and has been practised
since organisations were first formed.  But recent writers have given us
new semantics and concepts that enable us to better understand the
processes of knowledge creation, sharing and exploitation.
"Knowledge is now recognised as the driver of productivity and growth."
(taken from an OECD Report).  Successful organisations in the next
century will be those that understand the new concepts and apply them
actively.

WHAT IS IT?
Knowledge Management is succinctly summed up by Tom Stewart writing in
Fortune Magazine: "the challenge is to capture, capitalise and leverage
brain-power."  In other words, identifying and recording such knowledge
as we can; valuing and ultimately capitalising where possible and making
sure that we make the most of what we have.

HOW DOES IT DIFFER FROM INFORMATION MANAGEMENT?
Knowledge Management is the broader term as it recognises the
inter-connected nature of people (tacit knowledge), processes and
information in organisational activity.  Information Management is an
important component of Knowledge Management but must be seen and
understood in the broader context.

HOW DO YOU IMPLEMENT KNOWLEDGE MANAGEMENT?
There are a number of key criteria for success, starting with the
support and commitment of top management and including a willingness to
appraise and probably change the culture of the organisation. 
Initiatives must also be related to Business Objectives.  Specific
projects include the development of Knowledge Directories such as so
called "Yellow Pages", the encouragement of personal learning through
competency planning, Virtual Teams using video-conferencing, team
learning, the development of effective support systems for Communities
of Practice, the "Soft" Balance sheet to articulate the knowledge
capability - and many more.

THE KNOWLEDGE YOU WILL TAKE FROM THIS SEMINAR:
This seminar will give you an understanding of what Knowledge Management
is, how it has emerged from several key strands of management thinking
and a useful review of many of the initiatives that can, and are being
implemented.  Perhaps most importantly it will encourage you to respond
positively to the opportunity and the challenge represented by this
subject.  If the leading writers are correct about its significance for
the next century, can you afford not to?



FEE PER SEMINAR:
£290 Aslib corporate members/£340 Non members.  This includes lunch,
refreshments and all documentation.
BOOK A PLACE ON BOTH EVENTS AT THE SAME TIME AND SAVE £100

VENUE
Aslib Training Suite, Staple Hall, Stone House Court, London EC3A 7PB

TIME
09.30 - 17.00


For more information on either of these seminars, including a detailed
programme contact:

Deborah Letley, Events Coordinator
Aslib,  The Association for Information Management
Staple Hall, Stone House Court
London EC3A 7PB
Tel: +44 (0) 171 903 0033
Fax: +44 (0) 171 903 0011
Email: [log in to unmask]
http://www.aslib.co.uk




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