For Chit-Ying Lai:
Olsson, H M & Gullberg, M T. 1991, 'Fundamental and situational
components in a strategy for attaining a positive patient experience of
the pelvic examination : a conceptual approach', Health Care for
Women International, 12, pp. 415-429.
Although the above is not quite what is being sought, the article is a
very good read.
Good luck.
Wende.
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