Are there any Reference Librarians out there who are experiencing
problems with crossword enquiries?
At Huddersfield we are bombarded with 'crossworders' at the beginning of
the week - usually our busiest time. Currently, we treat all enquirires
with equal priority, although other reference libraries in the area now
refuse to answer crossword clues - resulting in us receiving even more
enquiries!
Does anyone have a successful policy or procedure for dealing with this?
Deborah Morris
Assistant Librarian, Huddersfield Reference Library.
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