There are still a few places remaining on the following workshop:
Person to person: A one day workshop on assertiveness skills
2 December, LAHQ, London
Assertive behaviour is regarded as one of the most important skills for
the 1990's. The ability to put forward our ideas in a way that is
effective, while having regard to the needs of others is increasingly
important in all our dealings with other people... whether they be
managers, colleagues or customers.
How will this event help you?
It will help you feel more effective at work;
By the end of the day you will;
* have understood what we mean by assertiveness
* increased your awareness of when it is appropriate to use
assertive behaviour.
* have examined your own behaviour in particular situations
* considered effective ways to deal with difficult behaviour
* increased your skills and selfconfidence in using assertiveness
techniques with the opportunity to practice a number of techniques in
a supportive environment.
* shared ideas and approaches
NB this workshop is a revised version of a previous workshop ' Working
with people'
Workshop leaders: Beryl Morris and John Hudson
Programme
9.00 Registration and Coffee
9.30 Welcome and introduction
What is effective behaviour?
Definitions and way of working
10.00 How assertive are we?
Practical exercise and discussion
10.45 Coffee
11.00 Analysing different behaviour styles and their effect on
ourselves and others
11.30 Assertiveness techniques 1
Practical ways to say 'no' and give and receive
criticism.
12.15 Its not what you say...
The importance of body language in being assertive
1.00 Lunch
1.45 Assertiveness techniques 2
Practical ways to deal with difficult behaviour
3.00 Tea
3.15 Putting it into practice
Case study in small groups
4.15 Maintaining self assertion
The workshop leader shares some ideas
5.00 Close.
Fees
LA Personal members £110 plus VAT (£19.25) £152.75
LA Institutional members £130 plus VAT(£22.75) £152.75
Non members £155 plus VAT (£27.12) £182.12
LA Student/unwaged members £ 25 plus VAT (£4.37) £29.37
How to make a Provisional Booking
To reserve your place telephone 0171 636 7543 ext 288/9, or e-mail
[log in to unmask]
for further information about the 'Person to Person' workshop or any
other workshops in our programme.
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