Head of Analytics and Insights, HM Revenue and Customs, Nottingham or Liverpool, UK
HMRC is the UK's tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for our public services and help families and individuals with targeted financial support.
The People Analytics and Insight (PAI) Directorate was established in late 2019 and is a rapidly growing and evolving part of HMRC’s Chief People Officer (CPO) Group, or HR. Our vision is to ‘deliver people insight and analytics to enable HMRC to shape its future through the use of evidence-based decision-making’.
Job description
You will head up the Analytics and Insight team, which consists of 30 people. The team drives the proactive outputs of the directorate, covering activities such as modelling, forecasting, optimisation and research.?
The team uses the range of statistical and research techniques to deliver value add solutions to solve business problems. HMRC is a significant employer, with 65,000 staff, and therefore people analytics plays an important part in driving change and shaping the future of the organisation. The team was formed specifically to bring a different way of operating to CPO and to facilitate greater rigour in the successful delivery of key programmes. This role oversees the delivery of this activity, the professional standards and the innovation applied to find creative ways to deliver highly effective solutions.
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