Who is the named contact role or post in your ICO registration, as this is the person the ICO should always write to in the case of any DPA enquiries.
Experience has also shown that the ICO will always refer the "complainant" to complain to the organisation itself and to use the normal complaints process escalating if appropriate to the relevant body e.g. local authority ombudsman etc.
Kind Regards
Geoff
Geoff Gray MBE
Information Governance Manager
Ext: 4276
Mobile: 07892766021
-----Original Message-----
From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Phil Bradshaw
Sent: 25 February 2019 20:01
To: [log in to unmask]
Subject: Re: [data-protection] DPO - undermined by Regulator or not?
Without more specifics this is quite tricky, but I'm not sure I agree with previous answers.
I'm not convinced a complaint about a DPO is any of ICO's business. His business is the actions of the DC. DPO is simply a comms channel.
I think ICO should clearly distinguish issues and tell subject to use organisations complaints procedure. Having said that I think "undermined" is overstating. CEO should tell ICO the complaint will be dealt with as usual, + that ICO should butt out unless he has any questions about DC compliance which should still be addressed via DPO.
At best ICO should have written to the complaints officer - not the CEO.
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