Dear Ken,
I now understand better why many people are apparently intimidated or nervous about posting contributions to this list. They are concerned about the bullying response they may get, like the response you gave to my moderate comments about what might be appropriate topics on the list. You will not see it as bullying, but to me, and I suspect others, it is an example of what is called "jumping down someone's throat" - i.e. someone tries to say something and the bully responds very rapidly, loudly, forcibly and at length, but essentially just saying "Shut up!". It happens often on this list.
I don't really care about how many minds you may be in about my comments, but here's a brief response to your first mindful question "What's wrong with Don Norman's article?". There was nothing 'wrong' with it - it was a well crafted (with the considerable help of the magazine editor, it now appears) piece of opinion journalism. But that's all it was: subjective and simplistic, with no new insights for the fields it superficially addressed. It did not merit the attention of this list, and the lengthy, again mostly subjective commentaries that ensued. That was the point of my comment.
Nigel
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