Hello all,
It's time for the first full ticket update of the Spring! There are a
lot of tickets, so I'll jump right into them:
44 Open Tickets this month. Splitting IPv6 and the "normal" tickets out
again.
IPv6 Deployment Tickets
Sussex: https://ggus.eu/?mode=ticket_info&ticket_id=131617
Possibly on hold until mid-2018.
RALPP: https://ggus.eu/?mode=ticket_info&ticket_id=131616
Chris had an encouraging update back in January, but hit some snags with
a new Perfsonar install. Any joy?
OXFORD: https://ggus.eu/?mode=ticket_info&ticket_id=131615
No update since stating you had dual-stacked Perfsonar boxes back in
November. Anything to add?
CAMBRIDGE: https://ggus.eu/?mode=ticket_info&ticket_id=131614
No progress expected until the Summer of this year. Is this still the case?
BRISTOL: https://ggus.eu/?mode=ticket_info&ticket_id=131613
Last update hoped progress could happen by February, any news?
BIRMINGHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131612
Some progress on the v6 infrastructure news, hopefully the bugs Mark
described a few weeks back can be ironed out.
GLASGOW: https://ggus.eu/?mode=ticket_info&ticket_id=131611
Gareth provided a recent, if not totally positive, update.
ECDF: https://ggus.eu/?mode=ticket_info&ticket_id=131610
There were some interesting times last week when taking the first steps
in dual-stacking the ECDF DPM broke things. Keeping to dual-stacking
their test DPM for now.
DURHAM: https://ggus.eu/?mode=ticket_info&ticket_id=131609
Last update at the end of January had no positive movement from central
IT on v6 deployment.
SHEFFIELD: https://ggus.eu/?mode=ticket_info&ticket_id=131608
This ticket really could do with an update - even an unexciting one.
MANCHESTER: https://ggus.eu/?mode=ticket_info&ticket_id=131607
IIRC I think reverse lookup works only for the Perfsonar boxes - the
ticket could do with an update about this.
LIVERPOOL: https://ggus.eu/?mode=ticket_info&ticket_id=131606
Another ticket that could do with an update, even if it's a boring one.
UCL: https://ggus.eu/?mode=ticket_info&ticket_id=131604
No news from central IT at last check back in January.
RHUL: https://ggus.eu/?mode=ticket_info&ticket_id=131603
Perfsonar dual-stacked, but DNS lookup not supported yet.
Common or Garden Tickets
SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7/16)
Webdav/Xroot ticket. Some good looking progress on getting this to work,
although at last check Leo hit some more problems. In progress (7/2)
https://ggus.eu/?mode=ticket_info&ticket_id=133325 (6/2)
Availability ticket. Hopefully given another week of smooth running this
can be closed. In progress (12/2)
RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=133819 (4/3)
LHCB asked RALPP to provide details of nodes without any SSE4.2 support.
As Chris instructed the ticket was reopened by LHCB to request lhcb jobs
do not land on these nodes. Reopened (4/3)
OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=133809 (3/3)
Availability ticket, caused by the AC troubles. On hold (5/3)
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=133762 (1/3)
CMS Transfer problems, on hold until Friday. On Hold (5/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133806 (2/3)
CMS asked sites to deploy Singularity by March 2018, this ticket is the
follow up. On hold (5/3)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17)
Atlas http SAM tests failing. Any luck with the puppet scripts Kashif
shared with you? On hold (13/2)
GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=133667 (23/2)
LHCB data access problems at Glasgow. The ticket tailed off a bit,
Andrew McNab has offered to help compare Glasgow and Manchester
settings. In progress (5/3)
DURHAM
https://ggus.eu/?mode=ticket_info&ticket_id=133338 (7/2)
Atlas jobs failing at Durham, with the problems likely to be related to
the Arc Control Tower handling of pilots. Adam rolled out some changes,
have these fixed things? In progress (21/2)
SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=133019 (24/1)
Availability ticket. Ticking along. On hold (1/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133810 (3/3)
Sno+ jobs failing due to cvmfs errors on a node, which Elena has
offline. I suspect that that's this ticket done with. In progress (4/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133770 (2/3)
LHCB jobs failing due to problems on some WNs, Elena has been fixing
them, hopefully it's all sorted now. In progress (3/3)
MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=133716 (27/2)
Atlas deletion errors - it looks like this ticket has been missed.
Assigned (27/2)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=133402 (9/2)
A good portion of Sno+ jobs failing at QM, due to stage in/out errors.
This is likely caused by the reduced network bandwidth being hogged by
atlas. Hopefully this will be fixed soon (by restoring the 20GB/s site
connection). In progress (22/2)
https://ggus.eu/?mode=ticket_info&ticket_id=132713 (4/1)
hyperk.org support ticket. Any news? In progress (6/2)
https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1)
CMS having problems due APEL's problem parsing slurm logs (or something
like that). APEL support have been called in, but no news yet. In
progress (29/1)
IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=133683 (24/2)
Atlas seeing a high job failure at Imperial, due to problems with their
AGIS configs that they have no control over. Elena proposes closing the
ticket and moving the conversation to JIRA. In progress (5/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133818 (4/3)
Another LHCB asking how many nodes do not have sse4.2 support. Simon
reports there are no plans to decommission these nodes yet. Waiting for
reply (5/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133723 (27/2)
This is a ticket for the Cloud site, Sno+ saw problems. Simon was
investigating, and has offlined the cloud site in Dirac to prevent
further failures. In progress (27/2)
https://ggus.eu/?mode=ticket_info&ticket_id=132688 (3/1)
Another not really an Imperial ticket, I think this lost Pheno file
ticket can be closed soon. In progress (29/1)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=133719 (27/2)
Atlas spotted tranfers failing into Echo. It was being investigated, any
news? In progress (27/2)
https://ggus.eu/?mode=ticket_info&ticket_id=133752 (1/3)
Atlas noticed the FTS was broken. Was investigating Alastair noted that
it appears to be an IPv6 issue. In progress (1/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133717 (27/2)
Likely related, a similar sounding CMS ticket. Any news? In progress (27/2)
https://ggus.eu/?mode=ticket_info&ticket_id=133619 (21/2)
Missing unmerged CMS files at RAL. Chris has been helping a lot, but has
asked CMS to double check his working. Waiting for reply (5/3)
https://ggus.eu/?mode=ticket_info&ticket_id=133764 (1/3)
Sno+ ticket about the RAL BDII not having SFU information. It looks like
the bdii information has recently changed (for the worse). Any news? In
progress (2/3)
https://ggus.eu/?mode=ticket_info&ticket_id=132589 (21/12/17)
LHCB killed pilots ticket. Some more investigations into this show that
the problem is getting worse. Any luck with your investigation? In
progress (23/2)
https://ggus.eu/?mode=ticket_info&ticket_id=132708 (4/1)
WMS decommissioning ticket. Nothing to do here until next month I don't
think. In progress (18/1)
https://ggus.eu/?mode=ticket_info&ticket_id=127597 (7/4/17)
CMS network performance ticket. No news since Chris' comprehensive
update in January. On hold (29/1)
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
ECHO gridftp ROD tests not working, due to problems with the tests. No
news on the counter ticket, still. On hold (13/11/17)
https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15)
GLUE2 publishing for Castor. A quick update in January reports a
prototype version is being tested. On hold (3/1)
And that's it for the tickets folks!
Cheers,
Matt
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