Dear all
We are looking at our overdue and recalls process and wondered how everyone deals with overdue recalled items.
We currently run a weekly report and phone the patrons who have the items asking them to return them.
There is a 50p a day fine on the recalled item which is activated after the book is returned, but currently no incentive to return the book as the fine is capped at £5 and that is often cheaper than buying a copy!
Any responses off list would be gratefully received
Thanks
Nina Chell
User Services Supervisor
Penryn Campus Library
Penryn Campus, Treliever Road, Penryn, Cornwall TR10 9FE
Direct line: 01326 254175 (Ext. 4175)
Email: [log in to unmask]
Website: http://library.fxplus.ac.uk/
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