Hello everybody,
As we pass the midway point of 2016 let's have a monthly look at all the 
tickets - it seems as good a celebration of the year so far as any...

29 Open Tickets this month, arranged by site.

SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=121797 (26/5)
Sno+ dirac jobs failing at Sussex - looks to be a separate issue from 
the now closed pilot ticket (118289). In progress (13/6)

https://ggus.eu/?mode=ticket_info&ticket_id=120735 (11/4)
A Low-availability ROD ticket. Hopefully this will "resolve itself" 
soon. On hold (6/6)

RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=122463 (1/7)
Atlas were seeing a "stalled" xrootd connection on the xroot door to 
RALPP's dcache, but it turned out that they were using the wrong url. 
The details are being changed in AGIS, and the submitter asks if this 
xroot door's hostname is planned on being kept as is. In progress (1/7)

OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6)
Duncan noticed a drop in perfsonar performance for Oxford- this is being 
brought up with the Oxford networking team. Any news from them? In 
progress (7/6)

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=120455 (29/3)
CMS validation of the HTCondor CE at Bristol. Still waiting on the 
accounting getting sorted before things can kick off again properly. On 
hold (29/6)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=122416 (29/6)
Daniela spotted that a number of VOs were missing pilot roles at 
Birmingham. On hold as Matt is away on holiday and Mark is unsure if 
he'll be able to get round to rolling out the changes. On hold (4/7)

https://ggus.eu/?mode=ticket_info&ticket_id=121125 (28/4)
Missing atlas dumps, but Matt is on holiday so no news. On hold (4/7)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=120351 (22/3)
Enabling LSST at Glasgow. Gareth reports that things are picking up with 
their new Identity Management System almost in production, once this is 
satisfactorily sorted LSST will be enabled at the site. On hold (1/7)

https://ggus.eu/?mode=ticket_info&ticket_id=122378 (28/6)
Duncan spotted that the Glasgow test results were all orange, like they 
had had too much fake tan applied to them. David and Co have decided to 
put them into scheduled downtime pendinga reinstall. On hold (28/6)

https://ggus.eu/?mode=ticket_info&ticket_id=121929 (2/6)
Biomed still "accidentally" on the Glasgow SE. A date for purging biomed 
from the SE has been set for the 30th of July. In progress (24/6)

https://ggus.eu/?mode=ticket_info&ticket_id=122498 (3/7)
A rare mice ticket - they had trouble getting their data. Sam reports 
that it was a config error on some of the mice-containing disk servers, 
which should be fixed now. Waiting for reply (4/7)

ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=120004 (7/3)
ROD ticket for the archer facing arc CE that will be perpetually failing 
nagios tests, it doesn't look like much can be done. On Hold (23/6)

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=122517 (4/7)
Low availability ROD ticket. Elena is unsure of the reasons for the low 
metrics, and is having trouble digging up useful information. In 
progress (4/7)

MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=122379 (28/6)
Duncan spotted that the Perfsonar latency results weren't looking right 
- after a bit of discussion of the right places to look (with the useful 
link 
https://twiki.opensciencegrid.org/bin/view/Documentation/DeployperfSONAR) Robert 
restarted the services and things look better - perhaps the ticket can 
be closed? In progress (29/6)

LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=122414 (29/6)
Nagios failures after Liverpool's abrupt power "cut" last week - some 
services still seem unhappy. In progress (4/7)

https://ggus.eu/?mode=ticket_info&ticket_id=122514 (4/7)
Another nagios ticket, for the arc CEs but likely the same underlying 
reason. Assigned (4/7)

RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=122417 (29/6)
A ticket to the CMS factory admins, asking for the entry for some RHUL 
resources into the system. There were some teething issues but they were 
fixed, and the factory overseers have asked if these endpoints are ready 
to be put into the production glidein factories? Assigned (should be 
something else) (1/7)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=120204 (15/3)
LHCB trouble submitting to QM's dual stack CE, due to problems outside 
the site's control. Looking at the related ticket 
(https://ggus.eu/?mode=ticket_info&ticket_id=120586) The ETA on a patch 
that should fix this behavior is the 8th of this month. On hold (25/4)

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=122515 (4/7)
A very fresh ticket - CMS have complained that the permissions on a file 
folder are wrong. Daniela replies that this was on purpose - Imperial 
hasn't supported Heavy Ion data and asks why the change. Waiting for 
reply (4/7)

EFDA-JET
https://ggus.eu/?mode=ticket_info&ticket_id=122198 (17/6)
The decommissioning of the EFDA-JET grid site ticket. Full switch off is 
scheduled for the 25th of August, downtime commences from the 12th of 
July. In progress (21/6)

https://ggus.eu/?mode=ticket_info&ticket_id=121899 (1/6)
EFDA-JET ROD availability ticket. A bit of a moot point! On hold (28/6)

TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=121258 (6/5)
Decommissioning of one of the RAL WMSes. Access stopped last week as 
announced. In Progress (28/6)

https://ggus.eu/?mode=ticket_info&ticket_id=119841 (1/3)
HTTP support for lcgcadm04.gridpp.rl.ac.uk, currently being referred to 
the developers. No news for a while, any movement behind the scenes? On 
hold (26/4)

https://ggus.eu/?mode=ticket_info&ticket_id=120350 (22/3)
Enabling LSST at RAL. At last check the remaining (large) hurdle was 
deploying the users to the worker nodes across the site. Any joy? In 
progress (6/5)

https://ggus.eu/?mode=ticket_info&ticket_id=121687 (20/5)
Packet loss for the RAL perfsonar, investigation is awaiting a known 
network intervention which will replace a router. Do we know when this 
work will take place? On Hold (23/5)

https://ggus.eu/?mode=ticket_info&ticket_id=122364 (27/6)
Getting cvmfs support for the solidexperiment.org VO. Catalin has setup 
/cvmfs/solidexperiment.egi.eu as the egi.eu namespace is the most 
suitable, Daniela gives the thumbs up for this and has set the ticket on 
hold for a fortnight pending other work. On Hold (29/6)

https://ggus.eu/?mode=ticket_info&ticket_id=120810 (13/4)
The neat decommissioning of srm-biomed.gridpp.rl.ac.uk, reopened pending 
removal from the bdii. In progress (24/6)

https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15)
Getting CASTOR to publish GLUE2 information. No news for a while on 
this, could do with an update (even if it's a null update). On Hold (5/4)

NGI
https://ggus.eu/?mode=ticket_info&ticket_id=119995 (7/3)
NGI uncertified site ticket, Jeremy is on it. In progress (28/6)

And that's all from me folks! Catch you all tomorrow.

Cheers,
Matt