Thanks for that Mark, I'll see what the implications for us will be about the 2 separate endpoints.
We're buying a hosted version of it so there won't be any local setup here, we'll see what fun that brings. As per usual they've gone and bought it _before_ sorting out all the ins and outs as to whether we can actually make it work....
Cheers
Andy
> -----Original Message-----
> From: Discussion list for Shibboleth developments [mailto:JISC-
> [log in to unmask]] On Behalf Of Mark Cairney
> Sent: 14 July 2016 16:59
> To: [log in to unmask]
> Subject: Re: Topdesk and SAML
>
> Hi,
>
> We didn't do a huge amount in terms of implementing SAML with our recent
> update of Topdesk/Unidesk but are using the native SAML support in the
> latest version of Topdesk (5.7.3?). Prior to this they were proxying it through
> Apache to use mod_shib.
>
> The one big gotcha is that the self-service portal and the operator portal are
> treated as 2 separate endpoints by Topdesk to the extent that they are 2
> separate SPs.
>
> Other than that from the IdP side of things it was fairly straightforward, the
> only other trick being some judicious use of a Regex in the attribute filter to
> ensure that the same attributes are released to both "SPs"
>
> Hopefully that's enough info. If it's specifics on the implementation on the
> Topdesk software I'd have to ask our Applications team who worked on it.
>
> Kind regards,
>
> Mark
>
>
> On 14/07/16 15:40, Andy Swiffin (Staff) wrote:
> > Hi
> >
> >
> >
> > I know a few in the UK academic community are using the Unidesk
> > service desk software which is based on Topdesk and are using SAML
> > authentication through their Shibboleth IdPs. Our site have decided to
> > buy the full Topdesk product rather than going with Unidesk, I'm
> > hopeful that in terms of user provisioning and authentication there's
> > not a lot of difference.
> >
> >
> >
> > Would anyone here care to share with me their experiences of
> > shibbolising this, any gotchas, or anything really. Also what are you
> > using to provision users into the product?
> >
> >
> >
> > Cheers
> >
> > Andy Swiffin
> >
> > Dundee
> >
> >
> >
> >
> > The University of Dundee is a registered Scottish Charity, No:
> > SC015096
>
> --
> /****************************
>
> Mark Cairney
> ITI Enterprise Services
> Information Services
> University of Edinburgh
>
> Tel: 0131 650 6565
> Email: [log in to unmask]
> PGP: 0x435A9621
>
> *******************************/
>
> The University of Edinburgh is a charitable body, registered in Scotland, with
> registration number SC005336.
The University of Dundee is a registered Scottish Charity, No: SC015096
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