Dear all,
We are looking at a feasibility study into providing a "Click & Collect style" service where users can place reservations on items that are on the shelves (i.e. not on loan).
We would apprecaite feedback from anyone who has a similar service, and will summarise responses for the list:
1. Do you advertise how long it will take for items to be made available?
2. Is this run separately to your normal reservation system?
3. How long do you keep items on the reservation shelf for users to collect?
4. Do you offer this service for multi site libraries?
5. How does this work for items requested from a different site?
I would really appreciate any comments/feedback with the next two weeks.
Kind regards
Suzanne Garner
Kingston University
Customer Services
Library and Learning Services
Nightingale Centre
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