Hi,
Links from our discovery service are just hanging and I 've just got a The journals.cambridge.org.ezproxy.napier.ac.uk page isn’t working error message.
Sharon
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Journals Team
Sent: 12 April 2016 16:22
To: [log in to unmask]
Subject: Re: [lis-e-resources] CUP platform displaying incorrectly
We at Surrey are also finding all links redirect to a generic CJO page. Also the Institutional Login button is unresponsive. Browsing Journals by title and drilling down to the required journal results in being returned to the generic page.
Alison Baker
E-resources support team
Library and Learning Support Services
University of Surrey
[log in to unmask]
01483 683890
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Iona Hopkins [inh]
Sent: 12 April 2016 16:05
To: [log in to unmask]
Subject: Re: [lis-e-resources] CUP platform displaying incorrectly
Dear Tristan,
Thank you for getting back to me via the list.
My colleague and I have just tested a few titles but we are now experiencing a whole host of new issues. Whereas I still get the 90's look journal title page, my colleague is taken to the CJO homepage and is told that the webpage is currently undergoing maintenance work when trying to access journal specific pages.
Best wishes,
Iona
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Tristan Collier
Sent: 12 April 2016 15:11
To: [log in to unmask]
Subject: Re: [lis-e-resources] CUP platform displaying incorrectly
Dear All,
Please accept our apologies for these recent problems affecting Cambridge Journals Online (CJO). The issue was identified within the CSS and has now been fixed. (This will hopefully explain the '90's look.)
If you are still experiencing difficulty, it may be due to caching, so please hit Ctrl + F5 to perform a hard refresh from our server.
Thanks for your patience.
Best wishes
Tristan
__________________________________________
Tristan Collier
Senior Library Marketing Manager,
Institutional Marketing
Cambridge University Press
University Printing House
Shaftesbury Road
Cambridge, CB2 8BS
England, UK
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