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TB-SUPPORT  February 2016

TB-SUPPORT February 2016

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Subject:

Tickets for the 9th of February.

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 8 Feb 2016 15:35:16 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (233 lines)

Hello,
I've put off doing a full review for too long now, intimidated by the 
number of tickets being thrown in our direction - but today I butch up 
and take them on, site by site as usual.

43 Open UK Tickets this month.

NGI
https://ggus.eu/?mode=ticket_info&ticket_id=118930 (18/1)
That NGI information ticket, linked to the "wrong" (according to some) 
information being published by the UK arc CEs. This has haunted us for a 
while, the consensus was the ticket is a load of B-word and not really 
worth worrying over - but it does warrant a response (from someone over 
that Steve J).. Assigned (19/1)

SUSSEX
With Matt RB off to pastures green Sussex is in limbo - I'll contact 
Jeremy M concerning this last week's fresh tickets.

https://ggus.eu/?mode=ticket_info&ticket_id=117894 (23/11)
Atlas Consistency Checking. On hold (25/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118289 (10/12)
Gridpp Pilots.  On hold (25/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118337 (14/12)
The Sussex SE was not working for Sno+ - the most serious of these older 
issues. On hold (25/1)

https://ggus.eu/?mode=ticket_info&ticket_id=119383 (5/2)
ROD Availability ticket. Assigned (5/2)

https://ggus.eu/?mode=ticket_info&ticket_id=119384 (5/2)
ROD CA distribution ticket. Maybe the two ROD tickets are correlated 
(i.e. if we fix this one the previous one will soothe itself?) Assigned 
(5/2)

RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=118945 (19/1)
Poor CMS SAM results for RALPP due to digi-reco work pummeling the RALPP 
storage - Chris has asked for the digi-reco workload to stop at RALPP, 
then asked for clarification as to why the site was still in unknown 
state. Waiting for reply (25/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118628 (5/1)
LZ Pilot deployment at RALPP. Chris has submitted a bug report to 
nordugrid to fix the issue 
(http://bugzilla.nordugrid.org/show_bug.cgi?id=3529), which was fixed 
and should be available in the next release. On Hold (26/1)

OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=119197 (29/1)
CMS has asked to change some CRAB site configs at T3s - Daniela has 
ashed Chris B if he's the one looking after this for Oxford. Assigned (3/2)

https://ggus.eu/?mode=ticket_info&ticket_id=117892 (23/11)
Atlas consistency checks. Ewan has firmly and clearly put this on the 
backburner. On hold (12/1)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=118155 (4/12)
Biomed having a clear up of their stuff on the Brummie SE. Franck has 
given the nod for deleting the dark data left in the DPM after their 
cleanup efforts. It's on their heads now! In progress (2/2)

https://ggus.eu/?mode=ticket_info&ticket_id=117890 (23/11)
Another Atlas Storage Consistency Checking ticket. Any chance to have a 
look at this again? On hold (15/12)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=117706 (19/11)
Another pilot ticket, this time for pheno. Glasgow were going to roll 
this into their overhaul of their identity management gubbins, but the 
Universe messed with their plans. How goes things? On hold (15/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118052 (30/11)
HTTP support on the Glasgow SE. I suspect progress here took a similar 
shoeing to the identity management plan - but the ticket could do with 
an update (and maybe on holding). In Progress (4/1)

ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=118787 (12/1)
Another HTTP ticket. Let us know if you need a hand Marcus and Andy. Or 
if you're too busy to make this a priority consider on-holding it. In 
progress (12/1)

https://ggus.eu/?mode=ticket_info&ticket_id=95303 (1/7)
Tarball glexec ticket. On hold for a very long time.

An update on this - I managed to put in some good hours on trying to 
build a relocatable glexec last week, successfully building from source 
glexec and the lcas/lcmaps stack. *But* I still have rpath problems - 
short of attacking every lib file with patchelf I'm not sure how to 
proceed, and the process is such a mess that I'm not sure if I'll ever 
manage to make it into a proper recipe (much like my cocoa-butter 
shortbread).

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=119374 (5/2)
A fresh ticket from Biomed, about incorrect/no dynamic information being 
published at Sheffield. In progress (5/2)

https://ggus.eu/?mode=ticket_info&ticket_id=118789 (12/1)
ROD Information system ticket, almost certainly caused by the same 
underlying issue. Is the bdii service on your CEs silently dying or 
failing to update?

https://ggus.eu/?mode=ticket_info&ticket_id=114460 (18/6)
Gridpp Pilots. Changes were implemented but at last check things weren't 
working right. How goes it now? In progress (20/1)

https://ggus.eu/?mode=ticket_info&ticket_id=117886 (23/11)
Atlas Storage Consistency Check ticket - any luck with this? On hold (29/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118764 (12/1)
HTTP support ticket for the Sheffield SE. Have you had a chance to have 
a look at this? In progress (25/1)

The Storage list can lend a hand fixing either of these issues (which 
goes for everyone of course).

MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=118679 (7/1)
HTTP support (atlas edition). Hit a problem due to there being no 
outside-a-space-token space at Manchester. On Hold (12/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118674 (7/1)
HTTP Support (lhcb edition). As above. On Hold (12/1)

https://ggus.eu/?mode=ticket_info&ticket_id=117885 (23/11)
Atlas Storage Consistency Checks - hit the same problem as the previous 
2 tickets. On hold (10/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118603 (4/1)
A VOMS ticket rather then a site ticket, removal of the nsccs.ac.uk VO. 
The VO has been removed from the other UK voms servers. In progress (5/2)

LANCASTER
https://ggus.eu/?mode=ticket_info&ticket_id=95299 (1/7)
Lancaster's glexec tarball ticket. See the entry above - although I 
really need to update the ticket properly! Practice what you preach, 
Matt. On hold.

RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=119380 (5/2)
ROD Low availability ticket - the site is in the green now, so it's the 
usual 30-day wait. On hold (8/2)

https://ggus.eu/?mode=ticket_info&ticket_id=117881 (23/11)
Atlas SCC ticket. On hold until March. On hold (1/2)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=117723 (19/11)
Pilots at QM. Dan's been working on this, and asked Daniela for a 
picture of what should be enabled[1] - Any joy? In progress (27/1)

[1] http://www.hep.ph.ic.ac.uk/~dbauer/dirac/site_pilot_status.html

https://ggus.eu/?mode=ticket_info&ticket_id=117880 (23/11)
Atlas SCC ticket (wish I had started using that acronym sooner). Just 
waiting for the nod from atlas that all is well. Dan included the script 
he uses that may be useful for other STORM sites. Waiting for reply (4/2)

https://ggus.eu/?mode=ticket_info&ticket_id=118985 (21/1)
QM has banished biomed from their queues until QM have a cgroupy 
solution to the ill-behaved biomed user jobs. Biomed have asked that the 
ban be reconsidered and problem users by dealt with by the VO. QM are 
perfectly right to say no to this, but it'll be nice to not leave them 
hanging. On hold (1/2)

https://ggus.eu/?mode=ticket_info&ticket_id=119348 (4/2)
LHCB have noticed cvmfs issues on some nodes, which Dan couldn't 
replicate. Dan ponders that perhaps this is caused by ephemeral memory 
issues on the nodes, noting more swap being used recently. Waiting for 
reply (4/2)

https://ggus.eu/?mode=ticket_info&ticket_id=119409 (8/2)
Fresh ROD emi glexec ticket - things exploded at the weekend but the QM 
admins are fighting the good fight. In progress (8/2)

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=119294 - but this got solved 
by the times I got to it (it concerned a java update breaking md5).

BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=117878 (23/11)
Atlas SCC - Raul provided an example and is waiting on atlas to give a 
yay or nay before deploying. Waiting for reply (18/1)

https://ggus.eu/?mode=ticket_info&ticket_id=118740 (10/1)
Atlas MCORE problems at Brunel, looks to be caused by some extreme 
Condor oddness, Raul reconfigured Condor to give a better view. Any job? 
In progress (25/1)

100IT
https://ggus.eu/?mode=ticket_info&ticket_id=119002 (Reopened)
https://ggus.eu/?mode=ticket_info&ticket_id=116358 (In Progress)
Not going into detail with these as I'm not sure what's going on.

AND FINALLY...

THE TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=118809 (12/1)
The Tier 1 provided feedback on configuring memory limits for batch 
jobs, the ticket left open for follow up. On hold (13/1)

https://ggus.eu/?mode=ticket_info&ticket_id=116864 (12/10)
CMS AAA tests failing. Andrew L reports that the CASTOR headnode has 
received what sounds like a big fix which will hopefully improve things. 
In progress (29/1)

https://ggus.eu/?mode=ticket_info&ticket_id=119389 (5/2)
LHCB data transfer problem to RAL. Being looked at. In progress (5/2)

https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11)
Another publishing ticket. How we love those! This one about CASTOR not 
publishing GLUE 2. Code was written by Jens and Rob but not integrated, 
something that works might be a long way off. That was a month ago, any 
news since? In progress (5/2)

https://ggus.eu/?mode=ticket_info&ticket_id=109358 (15/10) or (5/2)
This ticket is weird - it started in a "waiting for reply" state and was 
apparently issued in 2014! I can't find a ticket with this number in my 
records though.
Sno+ are unabled to use the RAL WMS - it's being looked at. In progress 
(5/2)

And we reach the end of the tickets. Phew. And now I get to format them 
for the wiki. The joy!

See you all tomorrow!
Matt

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