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Subject:

Re: synching with WebPA [was issue with using WebPA]

From:

"Dermody P.M." <[log in to unmask]>

Reply-To:

WebPA <[log in to unmask]>

Date:

Mon, 7 Dec 2015 11:52:18 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (1 lines)

PHP logging was enabled but not pointing to anywhere, so I have configured it to write to the syslog.  I've checked eventviewer and I can't see any PHP errors.



Really need to get this working in the next week or 2.  Is there a workaround where we could import groups/students manually into WebPA?



Cheers

Pete



-----Original Message-----

From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers

Sent: 02 December 2015 16:12

To: [log in to unmask]

Subject: Re: synching with WebPA [was issue with using WebPA]



OK, so you are seeing an error message, that is helpful.  Anything in 

the PHP error log on the WebPA server?



Stephen



On 02/12/2015 15:04, Dermody P.M. wrote:

> This is the button and the error we get once clicked.

>

> Nothing seems to leave the server in terms of making a request to the VLE.

>

> Hope that makes sense.

>

> Pete

>

> -----Original Message-----

> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers

> Sent: 02 December 2015 14:53

> To: [log in to unmask]

> Subject: Re: synching with WebPA [was issue with using WebPA]

>

> Sorry, misunderstood that.  What does happen when you click the button,

>

> anything?  Can you send a screenshot of the button you are referring to?

>

> Stephen

>

> On 02/12/2015 14:47, Dermody P.M. wrote:

>

>  > Hi Stephen,

>

>  >

>

>  > WireShark is on the WebPA server, and we are capturing the packets of

> its NIC.  When the button is clicked, no requests are leaving the

> server, so the VLE doesn't get any requests.

>

>  >

>

>  > Pete

>

>  >

>

>  > -----Original Message-----

>

>  > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers

>

>  > Sent: 02 December 2015 14:37

>

>  > To: [log in to unmask] <mailto:[log in to unmask]>

>

>  > Subject: Re: synching with WebPA [was issue with using WebPA]

>

>  >

>

>  > On 02/12/2015 13:34, Dermody P.M. wrote:

>

>  >> Hi all,

>

>  >>

>

>  >> We are having issues with synching too.

>

>  >>

>

>  >> 1. WebPA 2.0.0.11

>

>  >>

>

>  >> 2. LTI

>

>  >>

>

>  >> 3. Blackboard 9.1 Oct14 CU3

>

>  >>

>

>  >> We are trying to import the module groups by using the sync data

>

>  >> feature, as some of them can have hundreds of students, and creating

>

>  >> them manually is very time consuming.

>

>  >>

>

>  >> An ex colleague started setting up this service, and it has been left in

>

>  >> limbo for a few months.

>

>  >>

>

>  >> We’ve installed WireShark on the server, and when we click the Sync

>

>  >> button, there are no requests leaving the server??

>

>  >

>

>  > Do you see the request arriving on the server? Is any response being

>

>  > sent, or is it just timing out?

>

>  >

>

>  > Stephen

>

>  >

>

>  >> -----Original Message-----

>

>  >> From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P Vickers

>

>  >> Sent: 06 October 2015 11:03

>

>  >> To: [log in to unmask] <mailto:[log in to unmask]>

>

>  >> Subject: Re: synching with WebPA [was issue with using WebPA]

>

>  >>

>

>  >> Donna, "more recent" than what?  I think it should be available for all

>

>  >>

>

>  >> releases of WebPA 2 using LTI.  But if you can supply the information I

>

>  >>

>

>  >> requested in my previous reply I will try to provide more specific

> advice.

>

>  >>

>

>  >> As a general note, for anyone seeking assistance from this list, it

>

>  >>

>

>  >> would be extremely helpful if you gave some background information to

>

>  >>

>

>  >> help those of us willing to offer help; for example:

>

>  >>

>

>  >> 1.  Which version of WebPA are you using?

>

>  >>

>

>  >> 2.  How are students logging into WebPA (e.g. directly with a username

>

>  >>

>

>  >> and password or via LTI)?

>

>  >>

>

>  >> 3.  If using LTI what VLE/LMS are you using (including version and that

>

>  >>

>

>  >> of any LTI module being used if it is not part of the core product)?

>

>  >>

>

>  >> Without this information it is very difficult to diagnose any issues

>

>  >>

>

>  >> being reported.

>

>  >>

>

>  >> Stephen

>

>  >>

>

>  >> On 06/10/2015 10:26, Donna Hyland wrote:

>

>  >>

>

>  >>   > Stephen

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > I want to include the sync tab to the interface under the

>

>  >> administration functionality as in image attached. Is it a feature in a

>

>  >> more recent version?

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > Donna

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > -----Original Message-----

>

>  >>

>

>  >>   > From: WebPA [mailto:[log in to unmask]] On Behalf Of Stephen P

> Vickers

>

>  >>

>

>  >>   > Sent: 29 September 2015 16:56

>

>  >>

>

>  >>   > To: [log in to unmask] <mailto:[log in to unmask]>

> <mailto:[log in to unmask]>

>

>  >>

>

>  >>   > Subject: Re: synching with WebPA [was issue with using WebPA]

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > Probably better to start a new thread for this as it seems quite

>

>  >> unrelated - so I have changed the subject of this reply.

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > What are you trying to synch, and what are you wanting to synch

> from?

>

>  >>

>

>  >>   > Are you using LTI to connect with WebPA?

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > Stephen

>

>  >>

>

>  >>   >

>

>  >>

>

>  >>   > On 29/09/2015 16:52, Donna Hyland wrote:

>

>  >>

>

>  >>   >> Dear all

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> May I add another query to this post. I am having difficulty

>

>  >> sourcing the sync functionality on WebPA. Has anyone come across this

>

>  >> issue before.

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> Donna

>

>  >>

>

>  >>   >> Educational Developer

>

>  >>

>

>  >>   >> Centre for Educational Development

>

>  >>

>

>  >>   >> Student Guidance Centre

>

>  >>

>

>  >>   >> Second Floor Rm. 2.026

>

>  >>

>

>  >>   >> Queen's University Belfast

>

>  >>

>

>  >>   >> BT7 1NN

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> 02890 973983- direct line

>

>  >>

>

>  >>   >> 02890971447- CED office

>

>  >>

>

>  >>   >> [log in to unmask] <mailto:[log in to unmask]>

> <mailto:[log in to unmask]>

>

>  >>

>

>  >>   >> ________________________________________

>

>  >>

>

>  >>   >> From: WebPA [[log in to unmask]] on behalf of Tempest, Daniella

>

>  >>

>

>  >>   >> [[log in to unmask]]

>

>  >>

>

>  >>   >> Sent: 29 September 2015 16:18

>

>  >>

>

>  >>   >> To: [log in to unmask] <mailto:[log in to unmask]>

> <mailto:[log in to unmask]>

>

>  >>

>

>  >>   >> Subject: Re: issue with using WebPA

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> Hi Stephen,

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> The problem we are currently having is that students can not

> see the

>

>  >>

>

>  >>   >> assessments that they have been set up for. When the students

> navigate

>

>  >>

>

>  >>   >> to the assessments page it says "You are not registered with

> any peer

>

>  >>

>

>  >>   >> assessments in this module at the moment². Have you come across

> this

>

>  >>

>

>  >>   >> problem before and know what may be causing this issue?

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> Kind Regards,

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> Daniella

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >> On 29/09/2015 10:03, "WebPA on behalf of Stephen P Vickers"

>

>  >>

>

>  >>   >> <[log in to unmask] on behalf of [log in to unmask]

>

>  >>

> <mailto:[log in to unmask]@SPVSOFTWAREPRODUCTS.COM>>

>

>  >> wrote:

>

>  >>

>

>  >>   >>

>

>  >>

>

>  >>   >>> What version are you using?  What problems are you having?

>

>  >>

>

>  >>   >>>

>

>  >>

>

>  >>   >>> Stephen

>

>  >>

>

>  >>   >>>

>

>  >>

>

>  >>   >>> On 29/09/2015 09:19, Lisa Rowley wrote:

>

>  >>

>

>  >>   >>>> Please can you assist, the lady who used to deal with this

> has now

>

>  >>

>

>  >>   >>>> left the University.

>

>  >>

>

>  >>   >>>>

>

>  >>

>

>  >>   >>>> We have been using WebPA and we are having some problems.

> Are there

>

>  >>

>

>  >>   >>>> any current known issues or is there an update required?

>

>  >>

>

>  >>   >>>>

>

>  >>

>

>  >>   >>>> Kind regards

>

>  >>

>

>  >>   >>>> Lisa

>

>  >>

>

>  >>   >>>>

>

>  >>

>

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