We're currently receiving a message stating: "Sorry, your request can't be processed due to a system problem. Contact the Help Desk if the problem persists. [SD-008]" for ScienceDirect. Did it come back up overnight and then go down again?
Ted
_______________________________________________________________
Ted Spilsbury
Collections Support Librarian (e-resources)
Library Services
University of the West of England
Frenchay Campus
Coldharbour Lane
Bristol BS16 1QY
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Allison Carroll (LIB)
Sent: 09 June 2015 08:58
To: [log in to unmask]
Subject: Re: [lis-e-resources] Elsevier online services
We still can't get into Science Direct and have the error message ""Service Alert": Chrome 42 and higher and downloading documents from Scopus"
Alli
Allison Carroll
Electronic Services Manager
Main Library
[log in to unmask]<mailto:[log in to unmask]>
University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ
Tel: 01603 592411
UK Top 15 (14th in the Times and Sunday Times Good University Guide 2015) UK 6th for Student Experience (Times Higher Education Student Experience Survey 2015) World Top 1% (Times Higher Education World Rankings 2014-15) World Top 100 (Leiden Ranking 2014)
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>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Dominic
>Benson
>Sent: Monday, June 08, 2015 5:25 PM
>To: [log in to unmask]<mailto:[log in to unmask]>
>Subject: Re: [lis-e-resources] Elsevier online services
>
>Science Direct is back (but our logo is missing :-O ) - Scopus is still
>down
>
>Kind regards,
>
>Dom Benson
>E-resources Librarian | T +44(0)1895 266143
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Kerr,
>Linda
>Sent: 08 June 2015 11:44
>To: [log in to unmask]<mailto:[log in to unmask]>
>Subject: Re: [lis-e-resources] Elsevier online services
>
>Yes, us too at Heriot-Watt - it started on Friday..
>
>Linda
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Cherry
>Edmunds
>Sent: 08 June 2015 11:38
>To: [log in to unmask]<mailto:[log in to unmask]>
>Subject: Re: [lis-e-resources] Elsevier online services
>
>Our Elsevier resources are also unavailable at Huddersfield.
>
>Regards
>
>Cherry
>
>Cherry Edmunds
>Senior Library Assistant
>
> : 01484 473140
> : [log in to unmask]<mailto:[log in to unmask]>
> : www.hud.ac.uk<http://www.hud.ac.uk>
>
>Information Resources
>University of Huddersfield | Queensgate | Huddersfield | HD1 3DH
>
>
>
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Satu
>Nieminen
>Sent: 08 June 2015 11:35
>To: [log in to unmask]<mailto:[log in to unmask]>
>Subject: [lis-e-resources] FW: Elsevier online services
>
>Hi everyone,
>
>Is any other site experiences problems with access to their Elsevier resources?
>E.g. Embase, Scopus and ScienceDirect unavailable at Bradford.
>
>
>
>
>Miss Satu Nieminen
>
>eResources Librarian
>
>University of Bradford
>JB Priestley Library
>Richmond Road
>Bradford BD7 1DP
>United Kingdom
>
>
>
>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
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>tomorrow's professionals.
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>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
>https://twitter.com/UKSG
>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
>https://twitter.com/UKSG
>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
>https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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