Hi all,
Springer have been in contact with me this morning and the issue is being work on.
Hope that helps
Mark
Mark Williams
UK federation Manager
T: 02030066042 (Direct)
E: [log in to unmask]
Jisc Collections and Janet Limited
Brettenham House
5 Lancaster Place
London
WC2E 7EN
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of D J Boyd
Sent: 02 February 2015 11:32
To: [log in to unmask]
Subject: [lis-e-resources] SpringerLink Institutional Login Application Error
Hello,
Since last Wednesday members of the University of Bristol have been seeing an 'Application error' when trying to authenticate via the Institutional Login route (Shibboleth).
"Application Error
We are sorry, but an unhandled error occurred. Please try again or start browsing on our home page.
We'll be back as soon as we can! We're sorry for the inconvenience."
Are other institutions also seeing this?
Springer tell us that that this is a known issue and are doing their best to fix the problem immediately though have given us no time-scale for when that might be.
Best wishes,
David --
******************************************************************
David Boyd
University of Bristol Library
Arts & Social Sciences Library, Tyndall Avenue, Bristol BS8 1TJ, UK
Tel: +44 (0)117 3318111
Email: [log in to unmask]
Web: http://www.bris.ac.uk/library/
Twitter: @BristolUniLib
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