We are experiencing problems accessing journals that are hosted by Hirewire (if that's the right word!), which in our case are the OUP and Sage journals platforms. We're getting a message to say that our institution has not been set up for Shibboleth, which is amazing, because at the point at which we see the error, we have yet to specify our institution!
I've been put in touch with someone senior at Highwire, but I've yet to receive a response. I've also been told by someone at the UK Access Management Federation that the technical/admin person for this particular service provider has left and not been replaced, so I'm not sure how far I'm going to get.
Is anyone else experiencing difficulties?
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
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