***Apologies for cross posting***
Hi All,
We've just found that about 90% of our owned eBooks on DawsonERA have become unavailable to users. When we look at the catalogue of owned items rather than displaying the green open padlock and offering download options we’re getting the purple closed padlock and only options to rent or suggest purchase (within the admin interface the titles are all still showing as owned)
I’ve put an urgent email into Dawson’s to find out what’s going on, but as I’ve not seen anyone else mentioning it on any mailing lists today I’m wondering if it’s just us.
Is there anyone else with this problem?
Thanks in advance
Tom
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Thomas Butler | Head of Libraries and Learning Resources | Croydon College
+44 (0)20 8686 5700 [x 3225] | +44 (0)75 4542 1910
College Road, Croydon, CR9 1DX | www.croydon.ac.uk/library
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