We are problems at University of Greenwich. I have spoken to Brinn Jardine in the DawsonEra team and he says they are working on the issue as a matter of priority and will let me know when it has been fixed.
Nathan
Nathan Newey
Bibliographic Services Co-Ordinator
Stockwell Street
University of Greenwich
Park Row
London
SE10 9LS
Tel: 020 8331 8154
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-----Original Message-----
From: A general library and information science list for news and discussion. [mailto:[log in to unmask]] On Behalf Of Val Wilkins
Sent: 21 November 2014 10:23
To: [log in to unmask]
Subject: Re: DawsonERA Issues - Resolved?
Glad to hear some other libraries have Dawsonera working now, still having problems here at Derby and no response from Dawsons yet either. I'm not a happy bunny!
regards
Val
Val Wilkins
Resources & Metadata Librarian
Learning Enhancement
T: x1283 E: [log in to unmask] Fax: 7773
www.derby.ac.uk/lei
-----Original Message-----
From: A general library and information science list for news and discussion. [mailto:[log in to unmask]] On Behalf Of Tom Butler
Sent: 21 November 2014 09:38
To: [log in to unmask]
Subject: DawsonERA Issues - Resolved?
***Apologies for cross-posting***
Many thanks to all those who have responded to my query over DawsonERA.
As of five minutes ago we appear to have had access to all of our books restored (green open padlocks all the way!)
From the responses I’ve received it looks like it was a random issue as about half the Universities and Colleges who responded reported no issues at all with any of their collections, and the other half were reporting similar issues to us.
Hopefully everyone who lost access has it back now.
Kind regards
Tom
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