Hi Sarah
DMU have been having intermittent access problems with Scopus since early last week. We can't seem to access the resource at all from IE browsers, but from our troubleshooting, we were having some success from Chrome and Firefox.
Elsevier's Shibboleth support team were investigating access for us, but as yet, we have not had a fix applied.
Thanks
Mitchell
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From: An informal open list set up by UKSG - Connecting the Information Community [[log in to unmask]] on behalf of Taylor, Sarah [[log in to unmask]]
Sent: 17 June 2014 10:03
To: [log in to unmask]
Subject: [lis-e-resources] Access to Scopus
Hello all,
I wonder if anyone else out there is having problems accessing Scopus
via Shibboleth at the moment? We have been having problems since last
week (we're getting a very helpful error message that states there is an
"unknown error"). Elsevier have said that this is a very unusual
problem, and it may be some time before it is resolved!
Thanks in advance.
Best wishes,
Sarah
Sarah Taylor
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
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Please note that my normal working days are Mondays, Tuesdays and
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lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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