Dear colleagues,
The University of Edinburgh is seeking a part-time Helpdesk
Supervisor, daytime/evenings/weekends, within User Services Division
in Information Services.
You will join the Library Helpdesk team in providing consistently high
quality front of house help and support to library users and will
fulfil duties across a range of services provided by Help Services.
You will work closely with senior staff to support key activities and
will lead on one or more activities to ensure service continuity or
service improvement.
You will have experience in a relevant supervisory role in an enquiry
driven environment where customer focus is high. You will often be
required to work at Site Libraries, as well as the Main Library.
Further details can be found at:
http://www.ed.ac.uk/schools-departments/human-resources/jobs
Kind regards,
Paul Gorman
Helpdesk Duty Manager - Main Library
University of Edinburgh
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The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.
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