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TB-SUPPORT  February 2014

TB-SUPPORT February 2014

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Subject:

Tickets for the 5th of February.

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 3 Feb 2014 16:46:37 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (159 lines)

Hello all, it's the first Monday of the month so lets dive into all 
those lovely UK tickets, site by site.

Only 29 open tickets in the UK at the moment. To split it further, only 
4 of these are "green", three are "yellow, the rest are "red". 7 are 
perfsonar related tickets, the only really big group of tickets we have.

RALPP
https://ggus.eu/ws/ticket_info.php?ticket=100480 (23/1)
Some obsolete entries were being published at RALPP, Chris thinks he has 
fixed it though (a problem on the cluster BDII), awaiting confirmation. 
Waiting for reply (31/1)

https://ggus.eu/ws/ticket_info.php?ticket=100849 (29/1)
Duncan has ticketed RALPP over their perfsonar latency box, he reckons a 
full log partition. Looks like this ticket hasn't been noticed yet 
though. Assigned (30/1)

OXFORD
https://ggus.eu/ws/ticket_info.php?ticket=99642 (10/12)
Backup Voms server testing for GridPP and Southgrid VOs at Oxford. On 
hold (30/1)

BRISTOL
https://ggus.eu/ws/ticket_info.php?ticket=99910 (20/12/2013)
LHCB having problems with the environment at Bristol, tracked to ARC 
being an odd duck. The problem has been forwarded to the ARC devs. On 
hold (21/1)

GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=98253 (21/10/2013)
Getting CMS working at Glasgow - the ticket. Gareth has updated a magic 
CMS xml file using one given to him by Daniela and notes that they're 
still failing CMS xrootd tests. Gareth asks if the tests are critical, 
and if they are he pleads for help. The lack of CMS credentials is 
really nobbling their efforts to getting this sorted, or even digging up 
docs. Waiting for reply (3/2)

EDINBURGH
I'll probably be better off coming back to these in a few weeks time!

https://ggus.eu/ws/ticket_info.php?ticket=100840 (29/1)
ECDF have an APEL-Pub nagios error going on. Looks like this has flown 
under the radar, probably due to both Andy and Wahid having more 
important things on their mind right now. Assigned (29/1)

https://ggus.eu/ws/ticket_info.php?ticket=99179 (25/11/2013)
Glue2 obsolete entries. Plans to retire the CEs have been slowed down 
due to waiting on networking changes. Andy reported that he'll fix the 
publishing if their not in position to decommission soon. On hold (24/1)

https://ggus.eu/ws/ticket_info.php?ticket=99180 (25/11/2013)
Similar to above, but publishing default values. It's the same CEs at 
fault, so this ticket is in the same boat. On hold (4/12/2013)

https://ggus.eu/ws/ticket_info.php?ticket=99794 (16/12/2013)
ECDF's perfsonar boxen blocking access to their webpages. Was held up by 
Christmas, but no news since-probably won't be for a few weeks. On hold 
(16/12/2013)

https://ggus.eu/ws/ticket_info.php?ticket=100569 (28/1)
The perfsonar latency box has started refusing connections. On hold 
whist Andy's off. On hold (28/1)

https://ggus.eu/ws/ticket_info.php?ticket=95303 (1/7/2013)
glexec ticket. Sadly the same story as last time (or the last times).

DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=99621 (10/12/2013)
Durham have a bad worker node, spotted by enmr.eu. Whilst the guys 
haven't had a chance to fix it, one could argue that an offlined problem 
is a solved problem, as it can't hurt the jobs anymore. On hold (28/1)

SHEFFIELD
https://ggus.eu/ws/ticket_info.php?ticket=100037 (3/1)
Sheffield's perfsonar box needed some site firewall holes poking for it. 
On the to do list is an upgrade and assimilation into the mesh due to 
only testing against 6 sites currently. On hold (27/1)

MANCHESTER
https://ggus.eu/ws/ticket_info.php?ticket=100867 (30/1)
Teething problems for Manchester's new perfsonar boxes. Alessandra asks 
Duncan if it can be closed. In progress (3/2)

LANCASTER
https://ggus.eu/ws/ticket_info.php?ticket=100566 (27/1)
Lancaster isn't getting 10G performance out of its perfsonar boxen. My 
suspicion is that the NICs themselves are running slow, not the 
switches. Maybe I'm using the wrong drivers? In progress (3/2)

https://ggus.eu/ws/ticket_info.php?ticket=95299 (1/7/2013)
Lancaster's GLEXEC ticket, waiting on me getting a tarball one working. 
I'm currently trying out another tarball one on my test bed, but it's 
early days yet (it's more an exercise in documenting the errors at the 
mo). On hold (31/1)

https://ggus.eu/ws/ticket_info.php?ticket=100011 (31/12/2013)
Biomed stopped working for one of the Lancaster CEs. The ticket suffered 
from lack of priority (sorry biomed!). On hold (24/1)

UCL
https://ggus.eu/ws/ticket_info.php?ticket=95298 (1/7/2013)
The UCL glexec ticket. SL6 and DPM upgrades are done, Ben is just 
getting things settled before he starts tackling this. On hold (27/1)

QMUL
https://ggus.eu/ws/ticket_info.php?ticket=94746 (10/6/2013)
QM having trouble scrubbing the biomed out of their SE's information 
system. Chris submitted https://ggus.eu/ws/ticket_info.php?ticket=100290 
and has put a lot of hours into this. On hold (14/1)

BRUNEL
https://ggus.eu/ws/ticket_info.php?ticket=100568 (28/1)
Brunel's perfsonar have problems. Raul plans to upgrade, and has let 
know his distaste that an upgrade requires a reinstall. In progress (29/1)

EFDA-JET
https://ggus.eu/ws/ticket_info.php?ticket=97485 (21/9/2013)
LHCB job problems still haunting jet. I think this ticket should be in 
"Waiting for reply", but I also think that I know the answer to the 
question (that the error message they're seeing as a red herring). In 
progress, should be in some other status (29/1)

TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=100114 (8/1)
Chis has spotted jobs failing to get from RAL WMS to Imperial. Looked to 
be SSL problems. On hold awaiting RAL upgrade to the next WMS release. 
On hold (30/1)

https://ggus.eu/ws/ticket_info.php?ticket=100343 (16/1)
RAL WMS producing 512-bit proxies (occasionally). Waiting on the same 
release. Waiting for reply (?) (27/1)

https://ggus.eu/ws/ticket_info.php?ticket=100887 (31/1/2013)
Due to the same underlying issue as the above tickets , Chris asks for 
the gridsite package on the webdav LFC to be updated. In progress (31/1)

https://ggus.eu/ws/ticket_info.php?ticket=100507 (23/1)
CMS transfers failed between Caltech and RAL. The problem has eased 
itself, so the ticket only needs to be kept open if further 
investigation is warranted (as Brian pointed out). In progress (3/2)

https://ggus.eu/ws/ticket_info.php?ticket=98249 (21/10/2013)
CVMFS for SNO+. Almost there, creating the Sno+ tarballs to test with is 
taking longer then expected. On hold (29/1)

https://ggus.eu/ws/ticket_info.php?ticket=99556 (6/12/2013)
The new NGI Argus server (argusngi.gridpp.rl.ac.uk) has been set up in 
the gocdb and is online. In progress (30/1)

https://ggus.eu/ws/ticket_info.php?ticket=97025 (3/9/2013)
Ye olde RAL myproxy server name confusion issue. No news on this for a 
while, the hope is having this dealt with soon. But then the last update 
was nearly a month ago, so soon isn't as soon as we'd like it to be! On 
hold (6/1)

That's all folks. I noticed a few longstanding tickets have been solved 
over the course of January, so thanks for that!

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