Love this suggestion Donna...
Roberta
-----Original Message-----
From: Donna Dixon
Sent: Thursday, February 27, 2014 10:51 AM
To: [log in to unmask]
Subject: Re: [OCC-HEALTH] Mandatory training for OH department
Hi Jo
Not sure whether you feel it would be appropriate, but I would include
'dealing with difficult situations/people' training. The admin staff can be
the first line of attack (face to face and/or by phone/email) for some
individuals and can often diffuse situations where employees (and sometimes
managers!!) can be quite challenging with the appropriate skills.
Just a thought.
Kind regards
Donna Dixon
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf
Of Joanna Edwards
Sent: 27 February 2014 10:25
To: [log in to unmask]
Subject: [OCC-HEALTH] Mandatory training for OH department
Dear list
I am wondering what you would consider to be suitable and appropriate
mandatory training for administrative and clinical staff working in OH. We
don't give vaccinations or carry out venepuncture. This is what has been
included in previous roles.....
Equality and diversity - all
Data protection - all
Infection prevention and control - Clin
Basic Life support - clin
Safeguarding adults clin
Fire safety - all
H&S - all
Manual Handling -all
Over the top or wholly appropriate? Are there any others I have missed that
you feel should be included here?
Many thanks
Jo
Jo
********************************
Please remove this footer before replying.
OCC-HEALTH ARCHIVES:
http://www.jiscmail.ac.uk/lists/occ-health.html
CONFERENCES AND STUDY DAYS:
http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH
********************************
Please remove this footer before replying.
OCC-HEALTH ARCHIVES:
http://www.jiscmail.ac.uk/lists/occ-health.html
CONFERENCES AND STUDY DAYS:
http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH
********************************
Please remove this footer before replying.
OCC-HEALTH ARCHIVES:
http://www.jiscmail.ac.uk/lists/occ-health.html
CONFERENCES AND STUDY DAYS:
http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH
|