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TB-SUPPORT  January 2014

TB-SUPPORT January 2014

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Subject:

Tickets for the 7th of January 2014

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 6 Jan 2014 16:49:13 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (215 lines)

Happy New Year Everybody!

What better way of kicking off 2014 then with a long list of tickets 
assigned to the UK? Whilst you all rattle of the (hopefully) extensive 
list of better ways to start a new year I'll just point out that this 
review is intended more as a gentle reminder of the tickets we have 
open, rather then a nag for progress. I for one am still shaking off the 
holiday hibernation, it's amazing what you can forget in a fortnight off!

Next week there will be only the lightest of ticket reviews due to 
HEPSYSMAN on the Monday. There's still time to sign up for that by the 
way (hurry though): http://hepwww.rl.ac.uk/sysman/Jan2014/main.html


On to the tickets:

38 Open UK tickets this year!

NGI
https://ggus.eu/ws/ticket_info.php?ticket=99854 (18/12/13)
The NGI ROD has a ticket open against it, Jeremy has asked for 
clarification but no word back yet. Waiting for reply (26/12/13)

SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6/13)
Sussex's Perfsonar ticket. There's been a lot of progress thanks to new 
Sussex admin Matt (Hi Matt!). Duncan suggests leaving it a few days to 
collect data so we can see where we are with this. In progress (3/1)

https://ggus.eu/ws/ticket_info.php?ticket=99198 (26/11/13)
glexec ops nagios test failures at Sussex. The new Matt has gone great 
guns over other tickets at the site, although this problem still haunts 
them. If you can't see the solution maybe a mail to TB-SUPPORT is in 
order? In progress (31/12)

OXFORD
https://ggus.eu/ws/ticket_info.php?ticket=99642 (10/12/13)
Backup VOMS server testing ticket for Oxford. Testing was going well but 
I think something else came along! Needs some love. In progress (10/12/13)

BRISTOL
https://ggus.eu/ws/ticket_info.php?ticket=99796 (16/12/13)
A ticket about Bristol's perfsonar. Winnie is having the relevant holes 
poked into their firewalls, things are looking good (from the ticket) - 
actually not sure if it should be in "Waiting for Reply". In Progress (3/1)

https://ggus.eu/ws/ticket_info.php?ticket=99910 (20/12/13)
LHCB have spotted a CVMFS problem at Bristol. After a surprise power 
outage it looks like LHCB jobs aren't getting their SW_DIR set right, 
even though it looks like the infrastructure to set it up is in place. 
In progress (6/1)

GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=99639 (10/12/13)
The Glasgow VOMS Backup Server testing ticket. Some progress was made 
but Dave mentions that it would have to wait to the New Year before it 
can be finished off. On Hold (19/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=100012 (31/12/13)
Biomed test jobs were failing at Glasgow - Dave thinks he snuffed out 
the problem and it looks like tests are being passed again. You might 
want to solve this one yourselves or at least Waiting for Reply it. In 
progress (6/1)

(As you can see over the holiday period GGUS tickets broke the 6-figure 
mark).

https://ggus.eu/ws/ticket_info.php?ticket=98253 (21/10/13)
A CMS ticket that evolved to "getting CMS working at Glasgow". Not much 
news for a while, last word was that Sam was looking at the CMS DPM 
redirector. On hold (3/12/13)

EDINBURGH
https://ggus.eu/ws/ticket_info.php?ticket=99794 (16/12/13)
ECDF's ticket regarding access to their Perfsonar Webpages. Andy 
submitted a request for the ports to be opened, but no progress was 
expected to nowish. On hold (16/12)

https://ggus.eu/ws/ticket_info.php?ticket=99180 (25/11/13)
Some of Edinburgh's CEs are publishing default values. This seems to be 
only affecting older CEs pointing at SL5 resources, as these will be 
decommissioned soon the strategy is to not bother fixing this issue. On 
hold (4/12)

https://ggus.eu/ws/ticket_info.php?ticket=99179 (25/11/13)
In a similar vein, some of the ECDF services are publishing obsolete 
GLUE2 entries. This appears to be the same problem as above, with the 
same solution. On hold (10/12)

https://ggus.eu/ws/ticket_info.php?ticket=95303 (1/7/13)
GleXEC ticket. No news as ECDF are a tarball site, although I see that 
Wahid assigned the ticket to Mark Mitchell. What did Mark do to deserve 
that? On hold (23/12)

DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=99621 (10/12/13)
Durham had a bad WN eating enmr.eu jobs (as with Bristol, the problem 
seemed to be a bad environment). Ewan has flagged to be fixed after 
Christmas, the bad node is offline though so shouldn't be a bother. On 
hold (19/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=95302 (1/7/13)
Durham's GlexEC ticket. Work paused for Chrimbo, but Ewan mentioned the 
lack of documentation on how to test this yourself. On hold (19/12)

SHEFFIELD
https://ggus.eu/ws/ticket_info.php?ticket=99955 (26/12/13)
Atlas jobs were failing with stag-in problems. Elena switched back to 
using rfio from xroot and suddenly the error rate dropped right off. 
Something for us to discuss in the storage/atlas meetings? In porgress (6/1)

https://ggus.eu/ws/ticket_info.php?ticket=98594 (4/11/13)
LHCB file uploading problems. Despite a lot of effort and retuning the 
NAT the problem persists. Any suggestions? In progress (16/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=95301 (1/7/13)
glexec ticket. There was a request for a estimated deployment date from 
the GGUS ticket guys. On hold (29/10/13)

https://ggus.eu/ws/ticket_info.php?ticket=99793 (16/12/13)
Access to the Sheffield perfsonar web servers. At last word Elena was 
checking the iptables on her nodes. No news since. In progress (17/12)

https://ggus.eu/ws/ticket_info.php?ticket=100037 (3/1)
Perfsonar problem at Sheffield. In progress (5/1)

MANCHESTER
https://ggus.eu/ws/ticket_info.php?ticket=100038 (3/1)
Manchester's perfsonar hosts have hit a spot of bother. In progress (6/1)

https://ggus.eu/ws/ticket_info.php?ticket=97066 (5/9/13)
A ticket about Manchester's perfsonar hosts, where at last word their 
nodes were to be reinstalled. Not sure how this relates to 100038. On 
hold (5/12/13)

LANCASTER
https://ggus.eu/ws/ticket_info.php?ticket=95299 (1/7/13)
Lancaster's GlexeC ticket. Ahem. On hold (16/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=100011 (31/12/13)
Biomed tests aren't working on one of Lancaster's CE's. Being poked. In 
progress (1/6)

UCL
https://ggus.eu/ws/ticket_info.php?ticket=95298 (1/7/13)
Glexec ticket. On the to do list, after the DPM upgrade is done with. On 
hold (18/12)

https://ggus.eu/ws/ticket_info.php?ticket=98125 (17/10/13)
Atlas transfer failures. The DPM is upgraded, but there maybe some space 
issues. Paused for the holidays. On hold (20/12/13)

QMUL
https://ggus.eu/ws/ticket_info.php?ticket=94746 (10/6/13)
The Ghost of publishing past is haunting QM's SE, where biomed support 
is published where it shouldn't be. Chris will still get to it when he 
has the time. On hold (19/12/13)

BRUNEL
https://ggus.eu/ws/ticket_info.php?ticket=99996 (30/12/13)
Nagios APEL-Pub failures. Raul has run the publisher, but it didn't seem 
to work. EMI3 Apel woes? In progress (6/1)

EFDA-JET
https://ggus.eu/ws/ticket_info.php?ticket=95295 (1/7/13)
glexeC ticket. Jet are nearly there, just needing to iron out some 
problems. On hold (11/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=100045 (3/1)
Nagios glexec-ops test failures. One of those bugs that need ironing 
out. In progress (6/1)

https://ggus.eu/ws/ticket_info.php?ticket=97485 (21/9/13)
LHCB job failures at EFDA-JET, with a odd authentication-like error. At 
last word the problem persisted. On hold (9/12)

TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=98249 (21/10/13)
CVMFS for Sno+. Waiting on SW tarballs from the VO. Waiting for reply (6/1)

(In other news T2K and HyperK have had their CVMFS tickets successfully 
closed).

https://ggus.eu/ws/ticket_info.php?ticket=99647 (10/12/13)
Sno+ lcg-cp timeouts at the Tier 1. There was a request for more 
information from the VO, just had it's second reminder last week. 
Waiting for reply (17/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=99556 (6/12)
NGI Argus ticket. A server has been deployed for testing, work was 
paused for the holidays. In progress (30/1)

https://ggus.eu/ws/ticket_info.php?ticket=97025 (3/9)
The RAL Myproxy server's certificate problem, this ticket is serving as 
an open reminder of the issue. No recent progress, but hopefully it'll 
be solved this Month. On hold (6/1)

https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/12)
"correlated packet-loss on perfsonar host". The last 2012 ticket. There 
was a plan to reinstall this on new hardware, but that was in October. 
On hold (18/10/13)

https://ggus.eu/ws/ticket_info.php?ticket=99768 (13/12/13)
Atlas source file errors. Thought to be a renaming problem, but have 
reoccurred. The ticket is in "waiting for reply" and I'm not sure it 
should be any more. Waiting for reply (29/12/13)

https://ggus.eu/ws/ticket_info.php?ticket=98122 (17/10/13)
cern@school's cvmfs-of-their-own ticket. Good progress on testing, Tom 
reports successfully uploading a tarball. Waiting for reply (6/1)

And that's all folks!
Cheers,
Matt

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