For those using kbplus...
They have recently added announcements and discussions to the front page of kbplus. This should hopefully become a useful way of sharing when institutions are having problems accessing services
Personally, I see this working quite well, if we get user reports of problems accessing a service, we can check there first to see if others have reported anything (and if not, add a note ourselves) which will help let us know if the problem is specific to us or a more general issue.
Chris
Chris Keene - Technical Development Manager, University of Sussex Library
Contact: http://www.sussex.ac.uk/profiles/150000
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information
> Community [mailto:[log in to unmask]] On Behalf Of
> Gillingham, Emily - Oxford
> Sent: 07 November 2013 11:11
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Wiley Online Library
>
> Yes, we're sorry for the unscheduled downtime with Wiley Online Library. I'll
> let you know as soon as I have an update from our technical team who are
> working on restoring service as soon as possible.
>
> Apologies,
> Emily
>
> Emily Gillingham
> Wiley
> T: +44 (0)1865 476423
> [log in to unmask]
>
> http://exchanges.wiley.com/librarians
> www.twitter.com/wileylibinfo
> www.facebook.com/wileyonlinelibrary
>
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information
> Community [mailto:[log in to unmask]] On Behalf Of
> Bucknell, Terry
> Sent: 07 November 2013 10:44
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Wiley Online Library
>
> Just had a Tweet from them to say that the site is down due to "network
> problems", that they are investigating, and hope to have the site up and
> running soon.
>
>
> Terry
>
>
> Terry Bucknell
> Head of Collections, Content and Discovery Sydney Jones Library University
> of Liverpool PO Box 123 Chatham Street Liverpool L69 3DA
>
> T: 0151 794 2682
> F: 0151 794 2681
> E: [log in to unmask]
>
>
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information
> Community [mailto:[log in to unmask]] On Behalf Of Beton,
> Helen
> Sent: 07 November 2013 10:30
> To: [log in to unmask]
> Subject: Re: [lis-e-resources] Wiley Online Library
>
> We're not getting access at Cranfield either!
>
> Helen
>
> Helen Beton
> Resources Information Specialist, Library Cranfield University, Cranfield,
> Bedfordshire MK43 0AL
> W: www.cranfield.ac.uk E: [log in to unmask]
> T: +44 (0) 1234 750111 x3714
>
>
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>
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information
> Community [mailto:[log in to unmask]] On Behalf Of
> Dominic Benson
> Sent: 07 November 2013 10:02
> To: [log in to unmask]
> Subject: [lis-e-resources] Wiley Online Library
>
> Hello,
>
> Wiley appears to be down today. I don't have notice of any scheduled
> maintenance.
> http://www.downforeveryoneorjustme.com/onlinelibrary.wiley.com
>
> Regards,
>
> Dom Benson
> --
> [log in to unmask]<mailto:[log in to unmask]> | Tel:
> +44(0)1895 266143 | fax: +44(0)1895 269741 Electronic Resources Librarian,
> Brunel University Library<http://www.brunel.ac.uk/library>, Uxbridge,
> Middlesex, UB8 3PH, UK
>
>
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
>
> ---------------------------------------------------------------------------------------------
> ---------------
> John Wiley & Sons Limited is a private limited company registered in England
> with registered number 641132.
> Registered office address: The Atrium, Southern Gate, Chichester, West
> Sussex, United Kingdom. PO19 8SQ.
> ---------------------------------------------------------------------------------------------
> ---------------
>
> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
> available on Facebook and LinkedIn Follow us on Twitter:
> https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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