Need signed consent from the member of staff to allow disclosure. I would
have thought this was usually done through the insurance company solicitor?
Stand your ground and don't be talked into handing anything over without
consent as it's your registration at risk not the H+S advisor.
Good luck,
Roberta
-----Original Message-----
From: Sarah Walker
Sent: Thursday, November 21, 2013 7:37 AM
To: [log in to unmask]
Subject: [OCC-HEALTH] Advice re: request for records from insurance co.
Hello all,
I am after some advice on the process for insurance companies requesting OH
records.
I am new to a stand alone OH position and have been used to always having a
team around me and have never had to deal with this directly before .
I saw an agency staff member at the request of the H & S advisor as he was
giving conflicting (and concerning) information on his accident form and
they just wanted me to chat to him to discuss any health issues and advise
him further re: seeking medical advice etc. I only have less than a page of
notes on him as had never seen him before, but I had a phone call from the
H&S advisor at the end of the day yesterday saying that the insurance
company needed a copy of anything I had by the end of the week as he had put
in a claim following his accident.
Please advise
Thank you
Sarah
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