Search usability: filters and facets: Tony Russell-Rose
Venue: The Fountains Learning Centre, York St John University YO31 7EX
Date: Wednesday, 20 November, 2013 - 09:30 - 16:30
"Really useful and informative" - "Excellent"
** Please note that this course is limited to 16 places and early
booking is highly recommended **
Faceted search offers tremendous potential for transforming the search
experience. It provides a flexible framework that can satisfy a wide
variety of user needs, from simple fact retrieval to complex exploratory
search. It is now the dominant interaction paradigm for most eCommerce
sites and is being increasingly applied to a wide range of enterprise
However, with this power comes a challenge: what kinds of categorisation
schemes are effective and how should we use them to support search and
navigation? Above all, how can we deliver search applications that
address a growing range of user needs without compromising usability?
This course will provide an introduction to the basic principles of
search usability with a focus on the development of faceted navigation
schemes that deliver both search effectiveness and user satisfaction.
Explore the fundamental concepts of Human-Centred Design for
information search and discovery
Learn how to differentiate between various types of search
behaviour: known-item, exploratory, lookup, learning, investigation,
Understand the dimensions of search usability and how to apply them
to different user contexts
Study the basic principles of faceted classification and how to use
them to deliver effective search and navigation experiences
The course will include both presentations and group work to enable
delegates to analyse, evaluate and improve the effectiveness of search
applications within their own organisation.
Who should attend:
Intranet/web managers, information architects, search specialists,
developers and managers of search projects, or anyone who either has
implemented or is planning to implement a search application and wants
to maximise the usability and effectiveness of their investment.
Course Presenter: Tony Russell-Rose
Tony Russell-Rose is Director of UXLabs, a UX research and design
consultancy specialising in complex search and information access
applications. He was Manager of User Experience at Endeca and editor of
the Endeca UI Design Pattern Library, an online resource dedicated to
best practice in the design of search and discovery experiences. Prior
to this he was technical lead at Reuters, specialising in advanced user
interfaces for information access and search. information retrieval.
Tony holds a PhD in human-computer interaction, an MSc in cognitive
psychology and a first degree in engineering, majoring in human factors.
He holds the position of Honorary Visiting Fellow at the Centre for
Interactive Systems Research, City University, London.
Costs (including lunch and refreshments): UKeiG members £170 + VAT at
the current rate; others £210 + VAT at the current rate
To register your interest in this meeting, reserve a place, or request
further details, please email [log in to unmask] Further details are
also available via the UKeiG website at www.ukeig.org.uk (
UKeiG is a Special Interest Group of CILIP: the Chartered Institute of
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