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TB-SUPPORT  September 2013

TB-SUPPORT September 2013

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Subject:

Tickets for the 3rd of September

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 2 Sep 2013 16:21:14 +0100

Content-Type:

text/plain

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text/plain (209 lines)

Hello everybody.

Ye gads, it's the start of another month already. So that means we're 
going over all the UK tickets again.

40 Open UK tickets this month.

CAMBRIDGE, BRISTOL, BIRMINGHAM, EDINBURGH, DURHAM, SHEFFIELD, 
MANCHESTER, LANCASTER, UCL, RHUL, QMUL and EFDA-JET all have glexec 
tickets. A lot of these could do with some updating, as a change of 
tactic I rolled them into each site's ticket roundup below.

NGI
https://ggus.eu/ws/ticket_info.php?ticket=95469 (5/7)
One of the remaining "Unresponsive VO" tickets, belonging to Supernemo. 
It's pretty much decided that the VO is defunct, we just need to decide 
what to do next. On hold (20/8)

https://ggus.eu/ws/ticket_info.php?ticket=95472 (5/7)
The other "Unresponsive VO" ticket, this one for minos. Pretty much the 
same situation as Supernemo. On hold (27/8)

https://ggus.eu/ws/ticket_info.php?ticket=95442 (4/7)
The "Unresponsive VOs" master ticket, just the above tickets left. On 
hold (12/8)

https://ggus.eu/ws/ticket_info.php?ticket=94780 (11/6)
Ye olde 100IT cloud site creation ticket. It's chugging along, the 
company has signed the OLA (ticket 96634). In progress (27/8)

https://ggus.eu/ws/ticket_info.php?ticket=95833 (17/7)
Decommissioning ral-ngs2. The last decommissioning ticket that I can 
see, was this guy forgotten about? On hold (25/7).

SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6)
Sussex's perfsonar box playing up. Have you got round to reinstalling it 
yet? On hold (14/8)

CAMBRIDGE
https://ggus.eu/ws/ticket_info.php?ticket=95306 (1/7)
gLexec deployment ticket. Late summer is approaching, how goes things? 
On hold (9/7)

BRISTOL
https://ggus.eu/ws/ticket_info.php?ticket=96990 (2/9)
CMS seeing some transfer problems, it's being looked at. 'nuff said. In 
progress (2/9)

https://ggus.eu/ws/ticket_info.php?ticket=96261 (30/7)
After several quiet weeks the submitter of this ticket got back to 
Bristol, with the permissions problem still existing. He included some 
more information, maybe some bad mapping is going on. In progress (27/8)

https://ggus.eu/ws/ticket_info.php?ticket=95305 (1/7)
Glexec deployment ticket. On hold pending a laundry list of other tasks 
being completed. How goes it? On hold (11/7)

BIRMINGHAM
https://ggus.eu/ws/ticket_info.php?ticket=95304 (1/7)
glExec deployment ticket. It's September now, how goes it? On hold (17/7)

GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=96231 (29/7)
Sno+ had some WMS issues at Glasgow, which were probably caused by a 
temporary hiccup. Waiting on word back from Sno+ for a while. Waiting 
for reply (8/8)

https://ggus.eu/ws/ticket_info.php?ticket=96234 (29/7)
HyperK support on the Glasgow WMS. Glasgow were wanting to hold off 
until HyperK are in the Ops portal- which they still aren't. On hold (2/8)

EDINBURGH
https://ggus.eu/ws/ticket_info.php?ticket=96002 (22/7)
SHA-2 ticket. The ticket needs soothing, even if you don't solve it 
(it's *just* an update, although I successfully killed my backend 
database when I upgraded from my far too crusty cream version). On hold 
(20/8)

https://ggus.eu/ws/ticket_info.php?ticket=95303 (1/7)
GLexec ticket. Presumably waiting on me to get the tarball sorted 
(https://ggus.eu/ws/ticket_info.php?ticket=95832). On hold (27/8)

DURHAM
https://ggus.eu/ws/ticket_info.php?ticket=96628 (15/8)
Durham failing APEL pub tests. This ticket has been extended a lot. Are 
you in the middle of an EMI3 APEL move? Needs looking at, I think it's 
been extended as much as it can without an explanation. In progress (16/8)

https://ggus.eu/ws/ticket_info.php?ticket=96001 (22/7)
SHA-2 ticket. Will be completed this month. On hold (2/9)

https://ggus.eu/ws/ticket_info.php?ticket=96758 (21/8)
Another nagios error, this time SRM-Put failing. Again in urgent need of 
some input or else the ROD will have to escalate. They don't like doing 
that. In progress (21/8)

https://ggus.eu/ws/ticket_info.php?ticket=95302 (1/7)
glExec deployment. On hold until mid-September due to leave after some 
progress. On hold (2/9)

https://ggus.eu/ws/ticket_info.php?ticket=96791 (22/8)
Biomed noticed transfer failures to/from Durham Maybe related to 96758? 
Could do with at least On-holding. In progress (23/8)

SHEFFIELD
https://ggus.eu/ws/ticket_info.php?ticket=95301 (1/7)
GLExec deployment. Elena said last week that she aims to finish it off 
soon. How goes it? On hold (21/8)

MANCHESTER
https://ggus.eu/ws/ticket_info.php?ticket=95300 (1/7)
glexEC deployment ticket. Manchester will deploy this on the 14th of 
October - which if the tests become critical on the 1st of October might 
cause some hassle to them (but this was only a tentative date). On hold 
(1/7)

https://ggus.eu/ws/ticket_info.php?ticket=96837 (24/8)
Atlas transfers failing with "INVALID_PATH" errors. A disk server 
decided to take the bank holiday off and one of the switches is still 
playing up - waiting for things to calm down before closing. On hold (2/9)

https://ggus.eu/ws/ticket_info.php?ticket=96081 (23/7)
SHA-2 ticket. Planning to upgrade this mid-October during Manchester's 
big push. On hold (23/7)

LIVERPOOL
https://ggus.eu/ws/ticket_info.php?ticket=96940 (30/8)
SHA-2 failures, although you guys are late to the party on this one. 
Perhaps something whacked your ldifs and you're publishing old and stale 
information? In progress (2/9)

LANCASTER
https://ggus.eu/ws/ticket_info.php?ticket=96589 (12/8)
Failing APEL-Pub tests. An upgrade to EMI3 apel hasn't gone smoothly, 
trying to work out why (as nothing seems to broken). See ticket 95365 
for details- that's where all the work is happening. On hold (13/8)

https://ggus.eu/ws/ticket_info.php?ticket=95299 (1/7)
GleXEC deployment. Still waiting on the tarball, leave and more pressing 
site issues have caused there to be no progress in the last month. On 
hold (17/7)

UCL
https://ggus.eu/ws/ticket_info.php?ticket=95298 (1/7)
gleXec deployment. Hope to get done after Sl6 deployment, by the end of 
September. On hold (29/8)

RHUL
https://ggus.eu/ws/ticket_info.php?ticket=95297 (1/7)
GlEXeC deployment. Plans to roll it out before the end of August went 
awry due to SL6 delays. Hope to do the two together. On hold (2/9)

QMUL
https://ggus.eu/ws/ticket_info.php?ticket=96618 (14/8)
Hone find that jobs are failing with not enough disk errors on cn633. 
Chris took the node offline and put the ticket on hold awaiting a 
permanent solution. On hold (19/8)

https://ggus.eu/ws/ticket_info.php?ticket=96856 (26/8)
I believe this is the same as above (but for a different node), although 
most jobs do not have a problem. In progress (27/8)

https://ggus.eu/ws/ticket_info.php?ticket=95296 (1/7)
gLeXeC deployment. It appears to be working for the SL6 nodes QM have 
deployed, just need to roll out more SL6 nodes. On hold (12/8)

EFDA-JET
https://ggus.eu/ws/ticket_info.php?ticket=95295 (1/7)
GlexeC deployment. Any ideas what the plan is with JET? On hold (19/7)

TIER 1
https://ggus.eu/ws/ticket_info.php?ticket=96235 (29/7)
Enabling HyperK on the RAL LFC. This is done, and Catalin has requested 
some tests (but IIRC Chris is on leave). Waiting for reply  (22/8)

https://ggus.eu/ws/ticket_info.php?ticket=96233 (29/7)
WMS support for hyperk.org. Again this has been done, and just needs 
some testing. Waiting for reply (28/8)

https://ggus.eu/ws/ticket_info.php?ticket=96321 (2/8)
Sno+ SRM tests failing at the Tier-1, primarily caused by Castor not 
speaking Vomese. Kashif has suggested we ignore this test until such 
time as Castor learns how to read extensions. It needs some action 
though. In progress (23/8)

https://ggus.eu/ws/ticket_info.php?ticket=96968 (31/8)
CMS spotted a black hole node at RAL, with cvmfs problems. Offlined. In 
progress (31/8)

https://ggus.eu/ws/ticket_info.php?ticket=95996 (22/7)
SHA-2 ticket. One of the WMS is upgraded, but the CEs (and the other two 
WMS) need upgrading too. Confident that it will be done by the deadline 
though. In progress (23/8)

https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2)
The LFC WEbdav support ticket. Between leave and higher priority work I 
don't think there's been much progress on this over the last month 
though. In Progress (9/8)

https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/12)
The oldest, and most neglected ticket - "correlated packet-loss on 
perfsonar host". Needs some sprucing up. On hold (17/6)

TICKETS FROM THE UK
My will to live is fading, but an argus ticket from Dan at QM was 
mentioned on TB-SUPPORT, which might affect some other UK sites:
https://ggus.eu/ws/ticket_info.php?ticket=96228

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