Hi Liz
In a previous life (private sector), we used TV-inspired quiz-show formats (including some of the cheapest, cheesiest 'prizes' you've ever seen!) in our training sessions as well as occasionally adopting rather ludicrous personae (good cop / bad cop as an example) or ridiculous examples of what could go wrong when delivering sessions.
We'd never have won any awards for acting, but people remembered the sessions because they were unusual and involved the audience.
I'm now back in the public sector and 'fun' is something that other people have...
I've always found the key is relevance - start off by grabbing people's attention with something that they can relate to personally ("Hands up if you have kids over 5 years old: congratulations - you were participants in the biggest government dataloss in UK history!" usually gets peoples' attention - the Child Benefit disc loss from 2007 is still making our lives that little bit easier!) and then segue into work-based details and examples.
Am also aiming to introduce the idea of the 'Pre-Mortem' into training sessions, where you allow peoples' 'creative pessimism' to shine and ask them 'What's the worst thing that could happen to your work records?' and then discuss what could go wrong and thus how to fix or even prevent it.
Hope this helps a little.
Owen
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