Hello,
Due to HEPSYSMAN and the rather ace security training last week we'll be
doing the monthly review of all the tickets this week - but fear not!
There's not many of them.
Cheers,
Matt
16 Open UK tickets this week, some of them so fresh the ink is still wet.
Tier 1
https://ggus.eu/ws/ticket_info.php?ticket=94758 (10/6)
CMS noted a SAM test failure at RAL, who are already on it (and think it
should have been cleared up). Waiting for reply (to confirm) (10/6)
https://ggus.eu/ws/ticket_info.php?ticket=94755 (10/6)
A user, from an unspecified VO, is having trouble retrieving data from a
RAL WMS. A bit of a cryptic ticket. Assigned (10/6)
https://ggus.eu/ws/ticket_info.php?ticket=94505 (3/6)
https://ggus.eu/ws/ticket_info.php?ticket=94615 (5/6)
These two tickets are almost identical, CMS Hammercloud failures caused
by high load on the CMS Castor instance. In progress (10/6)
https://ggus.eu/ws/ticket_info.php?ticket=94543 (4/6)
Sno+ were having problem receiving their outputs from the RAL WMS.
Daniela referenced https://ggus.eu/ws/ticket_info.php?ticket=92288 and
gave a possible fix- I don't know if this was tried out. In progress (5/6)
https://ggus.eu/ws/ticket_info.php?ticket=86152 (17/9/2012)
Correlated Packet Loss on the RAL Perfsonar. This ticket has passed it's
reminder date, so could do with updating before it gets too whiffy. On
hold (19/3)
https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2)
Enabling webdav support on the RAL LFC. Waiting for a reply offline
regarding the expected update to be put into production. On hold (29/5)
QMUL
https://ggus.eu/ws/ticket_info.php?ticket=94510 (3/6)
QM were publishing too large a MaxCPUTime, causing lhcb some grief. The
interesting part was that Chris found some interesting behaviour that
his changes would work when he ran a `/etc/init.d/bdii restart`, but not
with a `service bdii restart` (or a reboot). Some sge related variables
in /etc/profile.d weren't being seen in the latter two instances.
Maarten posted a patch to the bdii script, and discussion brought to
light an old ticket from Andrew at ECDF:
https://ggus.eu/ws/ticket_info.php?ticket=88284. This ticket looks like
it can be closed though. In Progress (10/6)
https://ggus.eu/ws/ticket_info.php?ticket=94746 (10/6)
Biomed complaining as the QM SE published Biomed support when it is
supposed to be decommissioned for the VO. Perhaps some yaim artifact has
cropped up in a recent reconfigure? Assigned (10/6)
IC
https://ggus.eu/ws/ticket_info.php?ticket=94358 (27/5)
Biomed complaining about software version tests failing at IC, due to
the probe not containing the up-to-date tweak to take into account the
tarballs. Daniela links two tickets trying to get this taken into
account (one from me-90768, one from herself- 89891). I also wonder why
Lancaster hasn;t received one of these tickets. Waiting for reply (10/6)
GLASGOW
https://ggus.eu/ws/ticket_info.php?ticket=94732 (7/6)
Chris requested cernatschool support on the Glasgow WMS, Gareth has set
things up and requests a test run (but noted that he couldn't see them
in the CiC portal-and I couldn't either). Waiting for reply (10/6)
RALPP
https://ggus.eu/ws/ticket_info.php?ticket=94602 (5/6)
Hone were having jobs aborted on one of RALPP's queues. Chris kicked
things but problems continue. In Progress (6/6)
SUSSEX
https://ggus.eu/ws/ticket_info.php?ticket=94241 (21/5)
Please close the ticket. I draw the line at closing peoples tickets.
Don't make me cross that line! In Progress (30/5)
UCL
https://ggus.eu/ws/ticket_info.php?ticket=94247 (21/5)
Atlas WLCG squid change over. Ben has installed the new squid, on
holding the ticket until ready for a changeover. On hold (but reminder
date passed) (30/5)
SHEFFIELD
https://ggus.eu/ws/ticket_info.php?ticket=94423 (30/5)
Atlas space shuffling request, from LOCALGROUP to DATA. Elena informed
that juggling tokens was difficult due to a dodgey disk server. In
progress (30/5)
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