Hi Victoria,
Yes I have had about a dozen calls from staff regarding this, but as of yet I haven't created a guide, as I can't imagine staff looking for a guide on these.
I can't see how it is so easy to hide the menu (and not realise), but the profile also seems to remember that this is hidden.
Could do with a window prompt notifying the user that this is hidden until retrieved
Regards
Ty
-----Original Message-----
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Victoria Case
Sent: 23 May 2013 13:37
To: [log in to unmask]
Subject: Hidden Course Menu
Hi,
Has anybody else experienced problems with the tool that allows users to minimise their course/organisation menu? Our users often inadvertently minimise the course menu and think that they’ve lost all their course content. Has anyone else had enquiries from staff or students about this feature? We have created a help guide about it, but we still get a large number of questions from new users. If it is an issue at your institution, what approach have you taken to minimise the issue? Any suggestions would be appreciated.
Thanks,
Victoria
Victoria Case
The University of Law
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