Hi Sara,
I've passed this on to the Federation technical helpdesk to have a look at.
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It's certainly worth any institutions having access problems with JSTOR contacting the Federation helpdesk listed above.
Hope that helps
Thanks
Mark
Mark Williams
Operator Manager
UK Access Management Federation
T: 02030066042 (Direct)
T: 02030066086 (Federation Support)
E: [log in to unmask]
UK Access Management Federation
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 30 April 2013 10:24
To: [log in to unmask]
Subject: [lis-e-resources] Off-campus access to JSTOR
Hi all,
I was wondering if anyone else is having problems accessing JSTOR off-campus via Shibboleth? We have no access at all - and indeed have had no access for over a month now - and the support calls I'm raising either go unanswered or are taking a very long time to be answered to no avail.
Thanks!
Best wishes,
Sarah
Sarah Taylor
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
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Please note that my normal working days are Mondays, Tuesdays and Thursdays
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lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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