Thanks for your advices, Daniela and Matt.
On 14 Dec 2012, at 14:30, Daniela Bauer wrote:
> If the CE is not working, just set it into downtime and remove the downtime when you have time to look at it.
> The dashboard will file an alarm for any CE that is not in downtime, there is nothing I can do.
> On 14 December 2012 13:44, Matt Doidge <[log in to unmask]> wrote:
> I've set up a new ce this week . I put in in GOC to check how SAM tests are going.
> Some tests are failing.
> I have another working CE.
> Should I get a ticket for a new CE?
> I'm busy with moving WNs to EMI ATM.
> In this case the correct thing to do (IMO) would be "on hold" the ticket, citing it's a new CE with teething troubles and you have other fish that need frying first. I don't believe there's any badness to a ROD a ticket being on-holded (on-held?) for a while, and it's better then removing the CE from monitoring just to silence the alarms.
> Dr Elena Korolkova
> Email: [log in to unmask]
> Tel.: +44 (0)114 2223553
> Fax: +44 (0)114 2223555
> Department of Physics and Astronomy
> University of Sheffield
> Sheffield, S3 7RH, United Kingdom
> Sent from the pit of despair
> [log in to unmask]
> HEP Group/Physics Dep
> Imperial College
> Tel: +44-(0)20-75947810
Dr Elena Korolkova
Email: [log in to unmask]
Tel.: +44 (0)114 2223553
Fax: +44 (0)114 2223555
Department of Physics and Astronomy
University of Sheffield
Sheffield, S3 7RH, United Kingdom