Hi Sarah,
We too use OpenAthens with the Athens to Shibboleth gateway. Unfortunately we're unable to test off-site access from on-campus and so I'm hoping that I won't experience the same problem as you when I test access from home tonight. We are still listed on the UK Access Management Federation list in ScienceDirect and so that gives me a glimmer of hope.
I hope that you manage to get the problem resolved at the University of Bolton quickly.
Best wishes,
Helen
Helen Beton
Library Computing Officer
Library Services
Canterbury Christ Church University
North Holmes Road
Canterbury
Kent
CT1 1QU
01227 782704
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 03 December 2012 11:35
To: [log in to unmask]
Subject: [lis-e-resources] ScienceDirect following authentication changes
Hi all,
Following the changes to authentication to ScienceDirect that took place over the weekend we find ourselves completely unable to access ScienceDirect off-campus, and it looks like we've been completely excised from the Eduserv OpenAthens list as well as the UK Fed list. We are using OpenAthens with the Athens to Shibboleth gateway, so it might be that this is not affecting everyone, but is anyone else having problems?
I've sent a message to Elsevier but the auto-reply I got suggested that they are having a large amount of messages to deal with and they may not be able to get back to me in the usual timeframe, which of course appears not to be detailed on the auto-reply...
Thanks.
Sarah
Sarah Taylor
Electronic Resources Librarian
The Peter Marsh Library
University of Bolton
Deane Road
Bolton
BL3 5AB
01204 903099
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Please note that my normal working days are Mondays, Tuesdays and Thursdays
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lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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