Hi Ron

Yes I did choose a username with a space in it. I have re-registered with a different user name and (somewhat bizarrely) this has sorted out the problem. I can upload images now.

Thank you SO much.

Best wishes

Sukaina

ps Thanks also to Judy Bloxham with tips about images.



On 08 Nov 2012, at 3:05 PM, Ron Mitchell <[log in to unmask]> wrote:

> When you registered your account did you choose a username with a space in
> it? The sandpit is unique in allowing that self-registration process but it
> shouldn't allow usernames with spaces yet it does and I've seen this problem
> before when someone has registered with a non-standard username. Try
> registering a new account with a single word username.
> 
> Report back if that helped?
> 
> -----Original Message-----
> From: A list to facilitate and support teachers using Xerte Online Toolkits
> [mailto:[log in to unmask]] On Behalf Of Sukaina Walji
> Sent: 08 November 2012 12:38
> To: [log in to unmask]
> Subject: Hello and question about images on Xerte Online Toolkits
> 
> Hello
> 
> I am a new user to Xerte Online Toolkits and am making a learning object. I
> am currently enrolled in the Open University module 'Accessible Online
> Learning'.  I am having problems uploading images to any page using the
> playpen at www.techdisplayxerte.info. I wonder if there are any known
> problems. The 'symptoms' are:
> 
> 1. On a Mac (OS 10) no image will upload (image counter stays at 0%). This
> is the same for both Firefox and Safari (latest versions of the browser).
> 
> 2. On a Windows PC (Windows 7), I can upload an image but the image does not
> appear on the page when I play the resource, even though I have clicked
> 'publish'.
> 
> Once (and only once) did an image display, but when I replaced the image
> with a better one, it now does not appear again.
> 
> Thanks in advance for any advice. If this query should go to another list or
> help resource, please advise.
> 
> Best wishes
> 
> Sukaina Walji
> 
> [log in to unmask]