As Rod says, please send tech support questions like this to us at:
[log in to unmask]
- as a federation member organisation you are entitled to technical
support from us.
Can you tell whether the error message comes from the IdP or the SP?
Please would you send us the SP's shibd.log file containing a log of the
problem behaviour, and we can try to help you trouble-shoot?
UK federation support team
On 30/08/2012 11:40, John Lee wrote:
> We have the Shibboleth Service Provider software running on a RHEL6
> box, which is how users are authenticated to use our web apps. After
> performing a regular yum update to upgrade to the latest:
> shibboleth-2.5.0-2.1, it is no longer possible to login to our web
> apps. On-screen message is:
> -------------- ERROR An error occurred while processing your request.
> Please contact your helpdesk or user ID office for assistance. This
> service requires cookies. Please ensure that they are enabled and try
> your going back to your desired resource and trying to login again.
> Use of your browser's back button may cause specific errors that can
> be resolved by going back to your desired resource and trying to
> login again. If you think you were sent here in error, please contact
> technical support Error Message: Message did not meet security
> requirements --------------
> Have there been any reports of a similar problem, or any suggestions
> of what the problem might be. I’ve looked in the following log file
> and have not found anything obvious: /var/log/shibboleth/shibd.log
> If I downgrade to our original version of the service provider
> software: shibboleth-2.4.3, authentication is fine again.
> Regards, John
UK Access Management Federation for Education and Research
The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.