Hello,
I would be very interested in knowing what other Library services do with scan requests that cannot be satisfied via the CLA license, e.g. neither
* scanned in-house from material owned by the Library and covered by the CLA license
* scanned by the BL for you, according to your CLA covered holdings
* or a copyright cleared scan provided from the BL according to its CLA covered holdings
Does your Library scanning/document supply service routinely try to satisfy these requests for academics by contacting publishers direct, and negotiating a price for a copyright cleared copy? Do you go back to the original requestor, and tell them the request cannot be satisfied, and recommend that an alternative be considered (either a different resource, or a different format)? Do you deal with such requests on a case by case basis (if so, what are your criteria for refusing a request, or deciding to pursue it direct with the publisher)?
I would be very grateful for any information you could provide about,
* policy
* and/or workflow
related to this issue.
Replies direct to me please, and I shall summarise and anonymize (if appropriate) responses for the list if people wish.
With thanks and kind regards,
Jason
Jason Harper
Digital Resources and Serials Librarian
Digital Resources and Serials Team
Templeman Library * University of Kent
Canterbury * Kent CT2 7NU * UK
Email: [log in to unmask]<mailto:[log in to unmask]>
Phone: 01227 827819
Direct email: [log in to unmask]<mailto:[log in to unmask]>
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