Ah, a VAT element as well - gets deeper!
And some other ways of reconciling money.
But it sounds like there is some (hidden) demand for enhanced financial reconciliation from the kiosk as they start to supplant tills and operator intervention.
From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of Vicki Gore
Sent: 11 July 2012 11:37
To: [log in to unmask]
Subject: Re: Enhanced financial reconciliation reports on Kiosks?
We get our types from the LMS which tallies with what the kiosk prints (we use this as a counter measure to ensure our money comes up even) as it doesn't include the item type. We use Infor/Intellident.
However, our fines or hire charges are quite different and you can usually pick them out so this doesn't require too much work. I know that they have now begun to bank all the fees into groups - those that attract VAT and those that don't so this makes it easier for staff rather than each individual item category used to have its own budget code.
Vicki Gore, BSc Tech (Hons) - ICT System Support Manager - Southend-on-Sea Borough Council Creating a Better Southend
01702 534117 (Direct) 07825 754926 (Mobile) | [log in to unmask] | http://www.southend.gov.uk/libraries
Adult & Community Services - Culture - Libraries l Southend-on-Sea Borough Council - Libraries | Southend Central Library, Victoria Avenue, Southend-on-Sea, SS2 6EX
From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of Usher, John
Sent: 11 July 2012 11:16
To: [log in to unmask]
Subject: Enhanced financial reconciliation reports on Kiosks?
For audit and other reasons we need to account here for the daily fines and charges for CDs and DVDs separately from each other and separately from books .
Currently, staff do that from the Tills but our Kiosk daily reconciliation report (working via SIP2 - that surprised me, I thought the kiosk software kept the payment log!) doesn't have that granularity of detail.
We've discussed options via MIS from the LMS (emaill out a daily report to the branches - OK, but a 'bolt on') or a SIP2 customization to feed an amended Kiosk report.
SIP2 seems not easy given what the kiosk software can currently support via SIP2, and the work the LMS would need to put in if the kiosk could support it.
And we seem to be the only customer with our LMS/Self Service combination with this request to date, though I do hear rumours that something like it has been done elsewhere.
Has anyone else got this issue, or something like it? Have you discussed this with your Self Service and LMS suppliers?
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